Professional Services Packages

Our Professional Services team ensures that your organization takes full advantage of the features and capabilities of ControlUp. Our team offers a full suite of customized professional services, tailored to the unique needs of your organization.

The Professional Services team provides:

  • On-site and remote training.
  • Consultant services including design, special configurations, configuration review, queries, generating reports, developing dashboards, creating special scripts, assisting with ControlUp and third parties integrations.
  • Hands-on analytics services, deployment, upgrades, integrations and more in the your own environment.

We’ve created these packages to help your organization get up and running, efficiently and productively, in the shortest time possible.

There are four different onboarding packages available, plus one to get you set up and using automated actions and another that provides custom development, tailored specifically to your needs. 

ControlUp is here to help SOLVE your IT pain. Our Professional Services Team and our exclusive onboarding packages are just one more way we’ll help get you there.

Click the package name to download more details about each.

Onboarding Packages

  • Self-paced - Combines self-paced training with on-demand support to accelerate the deployment and time-to-value (TTV) of ControlUp. Includes access to training videos and live sessions, as well as to our Global Customer Support (GCS) team. 
  • Essentials - Provides fully remote onboarding services with a ControlUp Software Architect to accelerate the deployment and usage of ControlUp. Also includes one month of post-configuration, remote best practices sessions.
  • Accelerated - Combines remote and on-site services with a ControlUp Software Architect to accelerate the deployment and usage of ControlUp. Also includes two months of post-configuration, remote best practices sessions.
  • Enhanced - Combines remote and on-site services with a ControlUp Software Architect to accelerate and enhance the deployment and usage of ControlUp. Also includes three months of post-configuration, remote best practices sessions. 

Post Deployment Services

  • Custom Development and Implementation - Provides development and implementation of custom solutions designed especially for your monitored environments. These can include automated actions and custom dashboards and reports.

 

 

 

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