• What is ControlUp Insights?

    ControlUp Insights is an innovative web-based operational intelligence solution for monitoring and analysis of enterprise network environments. It features historical reports that allow for investigating the historical behavior of performance counters and other system information gathered by ControlUp Real-time.

     

    Here is our ControlUp Insights Launch Webinar - 

     

  • Insights Aggregation Logic

    In order to properly understand your ControlUp Insight, it's important to understand the data presented which means understanding how ControlUp Insights aggregates your historical analytical data. 

    24 Hours 

    The first level is the raw data. The 24 hour view presents a data point every 5 minutes. Data at this level is very granular. This view can be seen for 2 days within Insights. 

    The 5 minute intervals in all counter metrics are based on an aggregation calculation of the reported samples (taken every 30 seconds) within the 5 minutes life span. 

    UserSessions24Hr.png

    Greater than 2 days view will result in querying of the Weekly data tables as illustrated below. You can see how the line "flattens" or smooths out.  

    UserSessions24HPlus_Flat.png

    Weekly

    First aggregation level is the weekly view. For the weekly table data is aggregated at 30 minute intervals. This is the average of each 5 minute data point averaged over the 30 minute period. This view can be seen for 7 days within Insights.

    UserSessions1W.png

    Greater than 7 days view will result in querying of the Monthly data tables as illustrated in the image below. Again you can see how the line "flattens" with the change in aggregation points. 

    UserSessions1WPlus_Flat.png

    Monthly

    Second aggregation level is the Monthly view. For the monthly table data is aggregated at 1 hour intervals. This is the average of each 30 minute data point averaged over the hour. This view can be seen for 30 days within Insights.

    UserSessions1M.png

    Greater than 30 days view will result in querying of the Yearly data tables as illustrated in the image below.

    UserSessions1MPlus_Flat.png

    Yearly

    Final aggregation level is the Yearly view. For the yearly table data is aggregated at 1 day intervals. This is the average of each days 24 data points. 

    UserSessions1Y.png

  • Which options are available to secure user access to ControlUp Insights?

    Apart from the ability to restrict access for individual users, you can configure a variety of security options to restrict access to ControlUp Insights and ensure only authorized users can log in. Click the Access Settings button on the ControlUp Insights ribbon in the ControlUp Real-time console to configure multi-factor authentication, source IP restrictions, email validation and more.

  • How do I access ControlUp Insights?

    ControlUp Insights is accessible using the URL https://insights.controlup.com or by using the "ControlUp Insights" button in the Home ribbon of the ControlUp Real-time console. By default, the only user permitted to access ControlUp Insights is the user who first installed a monitor instance in the organization or upgraded an existing monitor instance to v5 or above. You can control individual user access by clicking the User Permissions button on the ControlUp Insights ribbon in the console.

  • How is ControlUp Insights licensed?

    ControlUp Insights is a license based on the retention period of the data. Currently there are three tiers: Pro tier - which allows, 1 day of data retention, Enterprise - which allows, 1 Month of data retention, and Platinum - which allows 1 year of data retention.

  • How do I start seeing data in ControlUp Insights?

    As soon as you install a ControlUp monitor instance in your organization, it will start uploading data to ControlUp Insights. You should start seeing historical data within a few hours, as long as the monitor is connected to your managed resources and has access to the Internet. You can verify this by double-clicking the monitor indicator under the organizational tree in ControlUp Real-time console.