• Which options are available to secure user access to ControlUp Insights?

    Apart from the ability to restrict access for individual users, you can configure a variety of security options to restrict access to ControlUp Insights and ensure only authorized users can log in. Click the Access Settings button on the ControlUp Insights ribbon in the ControlUp Real-time console to configure multi-factor authentication, source IP restrictions, email validation and more.

  • How do I access ControlUp Insights?

    ControlUp Insights is accessible using the URL https://insights.controlup.com or by using the "ControlUp Insights" button in the Home ribbon of the ControlUp Real-time console. By default, the only user permitted to access ControlUp Insights is the user who first installed a monitor instance in the organization or upgraded an existing monitor instance to v5. You can control individual user access by clicking the User Permissions button on the ControlUp Insights ribbon in the console.

  • How is ControlUp Insights licensed?

    ControlUp Insights is a license based on the retention period of the data. Currently there are three tiers: Pro tier - which allows, 1 day of data retention, Enterprise - which allows, 1 Month of data retention, and Platinum - which allows 1 year of data retention.

  • What is ControlUp Insights?

    ControlUp Insights is an innovative web-based operational intelligence solution for monitoring and analysis of enterprise network environments. It features historical reports that allow for investigating the historical behavior of performance counters and other system information gathered by ControlUp Real-time.


    Here is our ControlUp Insights Launch Webinar - 


  • How do I start seeing data in ControlUp Insights?

    As soon as you install a ControlUp monitor instance in your organization, it will start uploading data to ControlUp Insights. You should start seeing historical data within a few hours, as long as the monitor is connected to your managed resources and has access to the Internet. You can verify this by double-clicking the monitor indicator under the organizational tree in ControlUp Real-time console.