---
title: "Unicon eLux Remote Clients Installation"
slug: "unicon-elux-remote-dx-installation"
updated: 2026-09-07T14:22:56Z
published: 2026-09-07T14:22:56Z
canonical: "support.controlup.com/unicon-elux-remote-dx-installation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unicon eLux Remote Clients Installation

This article covers how to install the Remote Clients (formerly Remote DX) plugin on Unicon eLux devices.

For an overview of the Remote Client device metrics you can monitor, see [here](/tim-reorg/docs/remote-dx-overview).

> [!NOTE]
> eLux Revision 7
> 
> eLux Revision 7 environments are managed entirely through the web-based ELIAS 18 (package/image management) and Scout Board (device management). There’s no MMC-style Scout Console on Revision 7. If you're on an older eLux/Scout revision still using the desktop Scout Console, see the legacy installation steps [below](/v1/docs/unicon-elux-remote-dx-installation#remote-clients-legacy-installation).

## Prerequisites

See the [Remote Client Support Matrix](/tim-reorg/docs/remote-dx-support-matrix) eLux version compatibility information.

## Install Remote Clients

### Part 1: Import plugin and build image (ELIAS 18)

1. Download the Remote Clients plugin zip for eLux from our [Download Center](https://www.controlup.com/products/controlup/download-center/).
2. Open ELIAS 18 and select the container used by your eLux 7 devices (e.g. elux7_2511) from the **Container Library**.
3. In the **Package Library**, from the bottom left of the package list, click **Import**.
4. Select the plugin zip and click **Open**. Don’t unzip it, ELIAS extracts and validates it automatically. Wait for the **Import result** confirmation.

![ELIAS Import Result](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/RemoteClientsUnicon1.png)
5. The new package version (e.g. “remotedxct 2.4.2607-35, ControlUp Remote DX Plugin for Citrix”) now appears in the **Package Library**.
6. Open (or create) the **Image** used by your devices, drag/add the new plugin package into it if it isn't already included, then publish it (**Save As**/**Sign**, depending on whether you're updating an existing image or creating a new one).

![Image with package included](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/RemoteClientsUnicon2.png)

### Part 2: Point your devices/OU at new image (Scout Board)

1. In **Scout Board**, go to **Devices** > **OU structure** and open the actions menu **⋮** on the relevant OU, or on an individual device. If your environment assigns images per-device rather than per-OU, select **Device configuration**.

![OU/device configuration menu](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/RemoteClientsUnicon3.png)
2. Go to the **Firmware** tab. This shows the server, path, and **Image file** the device currently pulls its firmware from.
3. Click **Edit**, set **Image file** to the image you published in step 6 (e.g. elux7_2511_rdx2607-35.idf), then click **Apply settings**. ![Firmware tab - edit Image file](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/RemoteClientsUnicon4.png)

Note that how image assignment is scoped (per-OU vs. per-device) depends on how your organization structures **Scout Board**. Check your own OU tree/device settings.

### Part 3: Deliver the update

1. From the device/OU list, open the actions menu **⋮** and select **Execute action**.
2. Set **Action** to **Deliver software**, and set **Type** to **Now** (or schedule it for later). Optionally, check **Inform users** and/or **Send command only to devices with 'Switched on' status**
3. Click **Perform**.

![Scout Board Deliver Software dialog popup](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/RemoteClientsIGELUpload6.png)

The device downloads and applies the new image, which now includes the updated Remote Clients plugin.

## Remote Clients Legacy Installation

1. Download the plugin from our [Download Center](https://www.controlup.com/products/controlup/download-center/).
2. In Scout endpoint management, go to **Container > import package** and select the Remote DX plugin.
3. Click the arrow to move the package from **Available packages** to **Defined packages**. ![Moving the Remote DX plugins from the Available Packages section to the Defined Packages section.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/elux%20image.png)
4. Click **import** and select **Save**.
5. In the Scout console, right-click on a device and select **Commands > Update** to install Remote Clients on the device.