ControlUp Deployment with Microsoft Intune
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    ControlUp Deployment with Microsoft Intune

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    Article summary

    Disclaimer

    This article is provided as a reference only. Microsoft might make changes to Intune's interface, and it is up to individual administrators to implement the deployment according to the best practices for their organization.

    This article shows how you can use Microsoft Intune to deploy:

    • Edge DX Agent for Physical Endpoints (Windows)
    • cuAgent for VDI & DaaS
    • Remote DX plugin for Windows VDI & DaaS clients

    Common steps

    Follow these common steps regardless of which ControlUp component you are deploying.

    Add an MSI directly to Microsoft Intune

    To create an MSI package for deployment:

    1. Sign into https://endpoint.microsoft.com/.
    2. Go to Apps > All apps.
    3. Click on +Add to begin adding an application for Microsoft Intune deployment.
    4. In the App type dropdown, select Line-of-Business app.
    5. Click App Package File and upload the .msi file for the ControlUp component you want to add.
      Intune1.png
    6. Click OK to continue.
    7. Add the App information using the data described in the next section.

    Required configuration after adding an MSI

    • Name: Prepopulated by the MSI.
    • Publisher: Populate this field with 'ControlUp', your organization's name, or according to your best practices.
    • Command line arguments: See Specific configuration for each ControlUp MSI below for the required command line arguments for each ControlUp component.

    Optional configuration

    Specific configuration for each ControlUp MSI

    Edge DX Agent for Physical Endpoints (Windows)

    • Name: Leave the default or use 'ControlUp Digital Employee Experience Assistance'.
    • Command line arguments: The install command uses organization-specific parameters so you must copy the command-line arguments (starting from /qn) from the Agent Downloads page in your Edge DX environment. For details, see Windows Agent Installation.
      Intune3.png
    • Uninstall command: msiexec.exe /qn /x “{2AE0BDC4-26B3-4352-81EA-F4811B5B9B60}”. For details, see Scripted Uninstall of Edge DX Agent for Windows.

    cuAgent for VDI & DaaS

    • Name: Leave the default or use 'ControlUp Digital Employee Experience agent for VDI'.
    • Command line arguments: The command uses organization-specific arguments. For details, see Command Line Installation with msiexec.
    • Uninstall command: Use your organization's best practices to remove MSI packages. The GUID for ControlUpAgent when installed by MSI is {A489A135-BD02-4945-A549-DB1C71310538}

    Remote DX plugin for Windows VDI & DaaS clients

    Note

    The respective client software (Citrix Workspace app, Horizon Client, etc.) must be installed on the device.

    • Name: Leave the default or use 'ControlUp plugin for enhanced visibility on <enter specific VDI or DaaS client> sessions.'
    • Command line arguments: /qn Wifi=True Inactivity=True Location=True Isp=True. For details, see Windows Remote DX Installation.
      Intune4.png
    • Uninstall command: /qn /x “{GUID for the specific VDI or DaaS plugin}" where the GUID is one of the following:
      • Citrix: {27D069DE-6927-4142-BC8A-C30CDBCAA17C}
      • Microsoft: {49834C77-F95B-4B74-9853-3EAC5D79901A}
      • VMware: {81A103BC-2DB8-4B92-9E1E-9464CE6E3119}

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