Citrix EUEM Session Metrics
ControlUp collects Citrix End User Experience Monitoring (EUEM) metrics from VDAs during session startup and reconnection events. These metrics provide detailed visibility into each phase of the process of establishing a Citrix session, helping you to identify performance bottlenecks and optimize the end-user experience. The table below describes each metric and the ControlUp version in which it was introduced.
Prerequisite: The ControlUp Agent must be installed on the VDA to collect EUEM metrics.
| Header | Description | Included in Version |
|---|---|---|
| CVAD Launch Type | Citrix EUEM name describing how this session was launched or reconnected (Workspace app, StoreFront, etc.) | 9.1.5.426 |
| CVAD Shared Session | True when Citrix session sharing is in effect (multiple launches that reuse the same underlying session) | 9.1.5.426 |
| ICA File Download Duration | Time in milliseconds for the client to download the ICA file from the server | 9.1.5.426 |
| Launch Page Web Server Duration | The time it take for the StoreFront server to process your application launch request | 9.1.5.426 |
| Name Resolution Web Server Duration | The time it takes for the web server to look up and resolve the addresses of the Citrix infrastructure components needed to establish your connection | 9.1.5.426 |
| Session Creation Client Duration | Time taken from when a user initiates a connection to a Citrix session until the session is fully established | 9.1.5.426 |
| Session Lookup Client Duration | Time spent on the client device to search for existing disconnected sessions during reconnection attempts | 9.1.5.426 |
| Session Startup Client Duration | Time spent on the client device to establish a new session connection to the Citrix server | 9.1.5.426 |
| Reconnect Count | The number of times a session has been successfully reconnected since its creation | 9.1.5.426 |
| Total Reconnect Time | Total time in milliseconds from the start of the client startup process to reconnection completion | 9.1.5.426 |
| Windows Reconnect Processing Time | Time in milliseconds for Windows to process the session reconnection, measured from connection start to session ready | 9.1.5.426 |