ControlUp DEX Platform

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Users and Permissions

Add users Invite your team
Permissions Role-based access control
IP restrictions Restrict access by IP address
SAML single sign-on How to set up SSO with your IdP
VDI & DaaS permissions Access web UI and Real-Time Console
Login methods Control how you access your organization

Physical Endpoints

Prerequisites Networking and AV exclusions
Agent deployment Installation and version control
Remote assistance Remote control, shadow, and shell access
Scripts Use our powerful scripting engine
UC&C Integrate with Microsoft Teams and Zoom
Device monitoring Device metrics and analytics
Employee sentiment Create and deliver custom surveys
Secure DX Monitor and improve endpoint security
Employee dashboards DEX scoring and insights

VDI & DaaS

System and network requirements Hardware, software, & communication ports
Connect to your VDI Microsoft, VMware, Citrix, and more
Scripts and triggers Automated actions and remediation
Client device monitoring Last-mile metrics with Remote DX
Reports Historical analytics
Web UI Manage your environment from a browser
Monitoring solutions Data and metrics available in ControlUp
Multi-tenancy Manage multiple environments with ControlUp
On-premises For on-premises deployments only

Synthetic Monitoring

Overview General overview & network requirements
EUC Scouts Test your EUC gateways
Infrastructure Scouts Test network and IT infrastructure
Application Scouts Test SaaS and web apps
Custom Hives Initiate tests on-premises
Alerts Get notified when something goes wrong