If you experience performance issues on your Horizon connection servers while the ControlUp Horizon integration is enabled, you can perform the following procedure to increase the Horizon Collection interval by 10-second increments. This might help reduce possible high CPU or memory utilization.
To increase the Horizon Collection interval, you must add a registry key to any ControlUp component that initiates a connection to the Horizon connection server. In most cases, these would be your ControlUp Data Collector machines.
To check which machines are configured as ControlUp Data Collectors:
- From the Real-Time Console organization tree, right-click the relevant Horizon connection > Connection Settings. The EUC Environment Connection dialog opens.
- Add the registry key as described in the procedure below for each machine on the list of configured data collectors:
* If the ControlUp Console/Monitor is listed as the data collector, add the registry key and value to that monitor server and every machine running the ControlUp Real-Time Console.
* If there are other machines configured as data collectors, add the registry key and value to each of them.
You can use the Controllers panel in the ControlUp Console, or your local registry, to update registry keys on multiple machines using the same values below.
To add the registry keys using the Controllers tab of the ControlUp Real-Time DX Console:
- In the organization tree, select the above machines.
- In the grid, right-click and select Manage Registry. The Controllers panel opens.
- Under Registry Keys, select HKEY_LOCAL_MACHINE > SOFTWARE > Smart-X > ControlUp > Agent > Horizon Data Collection.
- Right-click Horizon Data Collection and select Create Value.
- In the Create Value pop-up > Value Name enter "Data Collection Interval".
- In Value Type, select REG_DWORD.
- In Value Data, assign a value between 10 to 3600. This value is in seconds and the default is 10.
- Open the Targets area of the pop-up to see on which machines these registry values are added.
- After you've reviewed and confirmed the list of machines in the Hives area, click OK.