How to Update SBAs and AA-VE in On-Premises Environments

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We regularly publish new scripts for importing community Script-based Actions (SBAs) and Automated Actions (Virtual Expert) to your ControlUp on-premises database.

As private (organizational) scripts are saved in a different location, the import of community scripts will not affect your private scripts.

How to update Script-based Actions

Note

These steps can be performed without administrative privileges.

To update Script-based Actions:

  1. In the Windows Control Panel and open Programs and Features.
  2. Right-click ControlUp Server and click Change. The configuration dialog of the ControlUp Server appears.
  3. Click Update SBAs.
    ControlUp on-premises Server screen showing that system is already installed with update SBAs button selected
  4. In the file dialog, open the SBA_Package.sql file. This starts the import of community SBAs.
    Download dialog showing SBA_Package.sql file
  5. Upon completion of the update, the following popup appears
    Community SBA update popup showing successful update

How to Update Automated Actions & Virtual Expert Rules

To update Automated Actions:

  1. As a user with administrative privileges, open the Windows Control Panel and click Programs and Features.
  2. Right-click ControlUp Server and click Change. The configuration dialog of the ControlUp Server appears.
  3. Click Update VE & AA.
    ControlUp on-premises Server screen showing that system is already installed with Update VE & AA button selected
  4. In the file dialog, open the VE_AA.ldif file. This starts the import of community Automated Actions and rules for the Virtual Expert.
    Download dialog showing VE_AA.ldif file
  5. Upon completion of the update, the following popup appears
    VE & AA update popup showing successful update

Troubleshooting

If the Update VE && AA button is grayed out, the user that performs the update doesn't have local administrative rights. This problem can be resolved by running the installer as an administrator.
ControlUp on-premises Server screen showing that system is already installed with Update VE & AA button selected