Insights On-Premises: Administration
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Insights On-Premises: Administration

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  • PDF

Starting from version 8.6, Insights On-Premises (IOP) provides new powerful administration functionalities that make your day-to-day administration activities easier. Instead of using the command line, you can now use our new GUI-based interface to

  • Expand the disk size of your data node.
  • Change the IOP password for your admin accounts.
  • Manage your IOP services running in your IOP environment.


  • Insights On-Premises. The new administration menu is not available for Hybrid versions of ControlUp. 
  • IOP must be an OVA installation.
  • IOP version 8.6 or higher.
  • Administrator account. To access the graphical interface you need to have the credentials for the administrator account. 

How to access the Admin Interface

  1. Access the web interface of your IOP installation. To log in, use admin as your username and the password that you defined in the OVA deployment.
  2.  In the home menu, click the arrow on the right top and select Administration.
  3. Log in again with the same user credentials as in Step 1
  4. Once you have logged in, you will be presented with the Services and Resources menu.

Admin UI

The administration screen is broken down into 2 sections that you can find on the left-hand side of the screen. 

  • Services and Resources
  • Disk Details

Services and Resources

[1] The Services table provides an overview of the running IOP services, the machine on which the services run, and their status. 

[2] The Resources table shows the IOP servers, their roles, and system information.


Services are containers that interact with each other to ensure 


Container NameListening Port
iop_proxy80 (HTTP port)
443 (HTTPS port)
iop_ui3000 (UI port)
iop_search8000 (UI port)
8089 (Management port)
8088 (HEC port)
9997 (Forward port) 
iop_master8089 (Management port)
8080 (UI port)
iop_data8000 (UI port)
8089 (Management port)
8088 (HEC port)
9997 (Forward port)
9887 (Replication port)

Container health status

The different container health statuses as shown in the Services table and its relevant actions. 

Container StatusDescriptionAction Buttons
HealthyThe container has entered a healthy state.Restart
UnhealthyThe container has entered an unhealthy state. Restart
StoppedThe container exited and is in a stopped state.Start
RunningThe container is running. Shown only for the iop_ui container-

Disk Details

The Disk Details table shows you capacity of the disks attached to your IOP servers. When you deployed the virtual appliances for installing IOP in your environment, you configured 2 disks. One for the operating system (by default 100GB) and a partition for the IOP data. The partition for the operating system is shown as "os" while the data partition is displayed as "data". The data partition is the partition where IOP stores its data. 

Expand Disk

You can expand the disk of your data nodes. This requires some preliminary action in your vCenter Client as you first need to expand the disk size of your virtual appliance. 

In a standalone environment, where you only use 1 IOP server,

To expand the disk of a data node

  1. Log into your vCenter Client and browse to your IOP virtual machine. 
  2. Click Actions and select Edit Settings...
  3. In the Edit Settings screen, change the size of Hard disk 2 to a higher value. For example from 50 GB to 80 GB.
  4. In the Admin UI of your IOP appliance, click the 3 dots and click the Expand button.
  5. Confirm the warning popup by clicking Approve

Change IOP Password

In some cases, you will need to change the password of your admin user. Changing the password affects both admin accounts:

  • cuadmin. The root user that you use to connect via SSH to the IOP backend. This user was created automatically when you installed IOP from the OVA file. 
  • admin. The user in the web interface. 

To change the IOP password:

  1. In the Admin menu, make sure that Services and Resources is selected.
  2. Click the Change IOP Password button in the top-right corner. 
  3. In the Change IOP Password wizard, choose the node on which you want to reset the admin password.
    Reset the password on all IOP nodes
    In clustered IOP environments in which you use more than 1 IOP node, you need to reset the password on all nodes.
    For example, if you use a clustered environment with 1 master and 1 data node, then you first need to reset the password on the master node and then on the data node. 
  4. Under Current Password, enter the current password of your admin account. 
  5. Enter the new password in the New Password field and confirm the password. Use a strong password which must be at least 8 characters long. 
  6. Click Modify Password to save the changes. 
  7. Confirm the warning.
  8. While the password is being changed, this progress icon is displayed. The IOP server will be down for several minutes while the new password is being applied.
  9. The following message is shown if the password was successfully changed.

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