Linux Agent

New Features

• You can now replace the default tray icon notification for Remote Control sessions with a floating ControlUp logo using the Extended Settings page.

• Added support for ControlUp for Apps for Linux operating systems.

Fixes

• Improved Remote Control reliability by fixing issues causing connection failures.

• Power events missing for some devices.

• Hardware CPU name missing for some devices.

• Latency targets configured to use TCP protocol were using ICMP instead.

Known Issues

• In some cases the agent is not reporting application crashes correctly, leading to inconsistencies between various crash details reports, and employee experience scores being unaffected by crashes.

• Devices using a Wi-Fi connection are reported as having a wired connection.

New features

• The Agent now collects data about all connected displays such as the resolution, orientation, rotation, interface type, serial number, etc. This information is in the new data index Builtin_peripherals. Learn more.

• Updated the Agent to compile using .NET 8. Note that this is self-contained within the Agent and does not require you to update your devices to a specific version of .NET.

Fixes

• Customizing device geolocation by IP address range wasn’t working correctly. Learn more.

New Features

• Remote Control and Remote Shadow sessions can now automatically reconnect in case of a network connection interruption or device reboot. Automatic reconnect after device reboot is currently in beta testing and supported only on Windows, and must be manually enabled. Learn more.

• More hardware model name information for Lenovo devices.

• Added Remote DX server-side DLLs for future product enhancements.

Fixes

• Incorrect system CPU calculation.

• Faster WebSocket connection after a network change or outage.

• Improved support for SUSE Enterprise Server.

• Very long process names are now truncated.

• Improved process friendly name detection.

• The user is not considered Idle during a video conference or other application that prevents system idle state.

• Fixed an issue that caused the Agent to download built-in scripts multiple times.

• Improved agent logging.

• Company name changed and icon updated for all agent components to ControlUp Technologies Ltd.

• Improvements update method for the UCC data capture dll.

• Improved reliability of Power Event capture.

Release notes for versions 2.14 and lower don’t distinguish between Windows and Linux features/fixes. Read the Windows Agent release notes for details about these versions.