Monitor can't connect to machines - Disconnected Error

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Issue

The ControlUp Monitor fails to connect to machines in the monitored resources list. The status is Disconnected, as shown in the screenshot below -
monitors with Disconnected status

Reason

The machines are excluded from the ControlUp Monitor.

Solution

Right-click the folder the machines reside in and select Properties.
In the Properties window make sure to include the machines in the Monitor's resources.
By default, all folders inherit the configuration from the root (top) folder.
If the folder is excluded by mistake, check the root folder properties as well.
Properties window