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    Protocol Trends Report
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      Contents

      Protocol Trends Report

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        Article Summary

        New Data Pipeline

        The following article covers this report as you see it from the new data pipeline. Some features described are visible only when viewing the new report format. For details on the new data pipeline for reports and how to view legacy reports, see VDI and DaaS Reports.
        For this iteration, you can view the On-Premises reports, Top Insights reports, and all Citrix reports only in legacy format.



        The Protocol Trends report shows historical information about protocol latency and bandwidth statistics for user sessions. By default, the selected time period is the last 24 hours.

        Use the report to answer questions such as:

        • What is the average latency and bandwidth of my network today?
        • Which branch locations are experiencing high latency or high bandwidth usage issues?
        • Which hours of the day have high latency?

        Insights Reports
        If you use Insights, the data is the same as what’s described here but we recommend you view reports in Solve or app.control.com.

        Report Functionality

        The report provides the following functionalities:

        • Displays data in the following views:
          • By folder. View data for all managed machines in a specific ControlUp folder. By default, the report displays protocol trend data for your entire organization.
          • By branch. View data for a specific branch(es) in your organization.
          • By user. View data for a specific user(s) in your organization.
          • By protocol. View data for a specific protocal(s) used in your organization.
        Protocols

        Protocols is a new view added to this data pipeline report.

        • You can click a data point in the Protocol Latency chart to view the minimum, average, and maximum protocol latency in milliseconds during the selected time period, the top five affected users, and the number of instances that the series are based on.
        • You can click a data point in the Protocol Bandwidth chart to view the minimum, average, and maximum protocol latency in MB per second during the selected time period, the top five affected users, and the number of instances that the series are based on.
        • You can click a data series name on the bottom of the chart to highlight or toggle the series on the charts.
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