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23 Articles in this category

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23 Articles in this category

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Process Data Collection

The ControlUp Agent gathers data for all processes running on your managed Windows machines. However, data collection for system processes may not always be necessary. Using the Process Data Collection feature, you can specify which system and non-u...

Change Organization Owner

As part of the creation of any ControlUp Organization, a specified user is assigned to be the organization owner. That user is generally the first user to install the ControlUp license and open the ControlUp console. The organization owner has certa...

Audit Log

The Audit Log enables you to see: Changes made to ControlUp’s configuration settings, such as adding a new hypervisor. Remote operations are performed on managed assets through ControlUp, such as rebooting a virtual machine or killing a pro...

Notification Templates

This article briefly explains how to create custom notification templates in ControlUp for use with Incident Triggers. All steps are performed from the ControlUp Real-Time Console. More detailed information about creating notification templates and ...

Display Settings

This tab allows you to select display preferences, such as whether you would like to show or hide system sessions, full machine names, and navigation history. Also, you have an option to change Theme Color (Dark\Light). Note ControlUp in...

Agent Settings

In the Settings ribbon, click the Agent icon to open the Agent Deployment Settings dialog box, where you can select agent installation preferences from the following options: Deploy agents automatically - When this option is checked ...

Proxy Settings

If your network policy requires the use of a proxy server to reach the Internet, this is the place to configure your proxy server settings and authentication credentials, if applicable. Note ControlUp doesn’t support pr...

AD Connections

The AD Connections tab allows you to add managed domains and configure the credentials to be used to connect to these domains. If you are running the ControlUp Real-Time Console as a domain user, this list may be empty, as shown below: This me...

Export Settings

You can use the ControlUp Real-Time DX Console or the ControlUp Monitor to automatically create a CSV file that contains all real-time information of a specific grid. Note The recommended way to export information is by...

Events Settings

The Events Pane gathers Error and Warning events from all of your managed computers. Use the following settings to configure the type of events you want to see: Events Retention Period – by default, ControlUp only keeps events in memory fo...

Alerts Settings

Trigger alerts for the following stress levels – select the stress levels for which you would like an alert to be triggered, by the ControlUp view. Play a sound alert in the console – if enabled, the console will play sound alerts as follo...

Stress Settings

As a comprehensive real-time monitoring solution for multi-user environments, ControlUp is capable of displaying a complex and flexible measure of system health, called Stress Level , for every monitored resource, be it a folder, computer, user ses...

Schedule Settings

The Schedule Settings tab of the Settings window enables ControlUp users to create and manage a list of predefined schedules which can be used with incident triggers and follow-up actions. Each schedule you create is added to the list of schedules...

Stress Level Calculator Tool V2

The new version of the ControlUp Stress Settings Calculator contains multiple breaking changes that help you to adjust your Stress Settings based on the environment's performance data. Thanks to the introduction of the new Export-CUQuery PowerSh...

Data-Source Distribution Guidelines

Introduction to the Data-Source Distribution Guidelines When you add multiple Monitors to your organization, ControlUp automatically deploys them as a cluster. Each Monitor in the cluster is assigned particular roles it is responsible for filling...

Monitor Settings

In the Monitors section of Settings , you can install, inspect and reconfigure ControlUp Monitor instances and Sites in your organization. Click the Monitors icon in the Settings ribbon to access the Monitors section of Settings . ...

Branch Mapping

Click on the Branch Mapping tab to access the Branch Name Mapping Settings page, where you can configure a list of IP subnets utilized on your network and map them to names of geographical locations, buildings or organizational branches. On the ...

Data Upload Settings

Click on the Data Upload tab to access the Data Upload Settings page, where you can configure settings that define how ControlUp uploads data to the cloud servers. Incident Reporting In the Incident Reporting section, click the Incide...

App Load Time

An important measure of user experience is the amount of time it takes for user mode applications to initialize fully before their user interface becomes accessible (clickable) by the user. Applications that are slow to load may indicate system issu...

Virtual Expert Settings - Contextual Navigation Rules

Contextual Navigation is a set of rules based on our Virtual Expert, intended to create a smoother, faster troubleshooting experience within the ControlUp Real-Time Console. Identifying an issue and clicking to drill down will create a customi...

Audit Log Settings for v8.1 and Below

Note The Audit Log feature is currently under development. Only some of its planned capabilities are functional in this version of ControlUp (v. 7.2), and these features are experimental. Internal audit logs document changes within a system ...

Advanced Monitor Settings

This tab of the Settings Window defines performance management options that may help conserve system resources on the computer running the console. This can be achieved by configuring the following settings: Regulating the rate of performance ...

Excluding a machine / hypervisors from the Monitor

You can exclude specific objects like machines, hypervisors, CVAD sites, etc. from being monitored by the ControlUp Monitor. Note By excluding the objects from the monitor, alerting won't be applied to those machines an...

Configure ControlUp UI & Features Using a Group Policy

You have the option to restrict the display of the ControlUp Real-Time Console user interface components by using the Microsoft Group Policy. You can hide panes, views, actions, columns, and buttons, thus creating a limited view that may be useful...