Machines View & Actions

Active Memory*

The amount of memory that has been used by the VM in the past sample period. This is the “true” number of how much memory the VM currently has need of (Omnissa only).

Active Sessions

Number of non-idle user sessions in the “Active” state.

ASP Request Queued (Citrix Web Interface)

For a Citrix Web Interface, the number of requests waiting to be processed by ASP.

ASP Request Rejected (Citrix Web Interface)

For a Citrix Web Interface, the number of requests rejected because the request queue was full.

Avg. App Load Time

Average load time for selected user-mode applications running on the machine, as defined in App Load Time tab of the Settings window.

Avg. Disk Read Time

For all local disks, the average time, in milliseconds, of a read of data from the disk (Avg. Disk sec / Read performance counter).

Avg. Disk Write Time

For all local disks, the average time, in milliseconds, of a write of data to the disk (Avg. Disk sec / Write performance counter).

Avg. Logon Duration

The average logon duration for all user sessions currently established on the machine.

AWS Instance

Indicates if the machine is an AWS instance

Machine Local Time

The local time on the managed machine

CPU

Processor utilization percentage

CPU Cores (OS)

Total number of CPU cores detected by the operating system

CPU Cores (VM)

Total number of vCPUs allocated to the VM by the hypervisor

CPU Count

Number of CPUs

CPU Excessive SMP use*

The percentage of time during which the VM is ready to run but unable to do so due to co-scheduling constraints. Also known as Co-Stop. Only valid for VMs with more than one vCPU (Omnissa only, requires ESXi 5.0 or greater).

CPU Logical Processors (OS)

Total number of logical processors detected by the operating system

CPU Logical Processors (VM)

Total number of logical processors allocated to the VM by the hypervisor

CPU Model

Model of the computer's CPU

CPU Ready*

The amount of time spent by vCPU as ready to process an instruction but unable to do so, due to no physical processor time being available. (‘runstate_full_contention’ needs to be explicitly enabled for each VM on XenServer)

CPU Score

Shows the worst color indication from the following monitored columns:CPU,Host CPU Usage,Processor Queue Length,AWS CPU Utilization,CPU Excessive SMP use,CPU Ready,CPU Swap Wait,CPU System time

CPU Sockets (OS)

Total number of processor sockets detected by the operating system

CPU Sockets (VM)

Total number of virtual processor sockets allocated to the VM by the hypervisor

CPU Speed

Computer's CPU clock speed (in MHz)

CPU Swap Wait*

The percentage of time during which the VM is waiting on swapped memory pages to be read from disk. (VMware 5.x only, requires statistics level 3 for vCenter)

CPU System Time*

The percentage of time spent by system services on behalf of the VM. Often caused by high I/O (Requires statistics level 3 for vCenter) (Omnissa only).

CSG Connections

For a Citrix Secure Gateway server, the number of currently active connections

Description

A free text field that helps your colleagues identify the purpose of the computer and document additional information. This field is editable by right-clicking the computer in the organization tree and selecting “Properties”.

Disconnected Sessions

Number of sessions in the “Disconnected” state

Disk Queue

Average disk queue length for all physical disks

Disk Reads / sec

Disk Reads/sec is the rate of read operations on the disk. (Disk Reads/sec performance counter).

Disk Score

Shows the worst color indication from the following monitored columns: Disk Queue,Disk Reads/sec,Disk Writes/sec, Avg.Disk Read Time,Avg.Disk Write Time, Free Space on System Drive, AWS Disk Read Operations, AWS Disk Write Operations ,Disk Transfers/sec,Min Free Space Drive, Virtual Disk Avg. Latency, Virtual Disk Read IOPS, Virtual Disk Read Latency, Virtual Disk Reads KBps, Virtual Disk Write IOPS, Virtual Disk Write Latency, Virtual Disk Writes KBps

Disk Transfers / sec

Disk Transfers/sec is the rate of read and write operations on the disk. (Disk Transfers/sec performance counter).

Disk Writes / sec

Disk Writes/sec is the rate of write operations on the disk (Disk Writes/sec performance counter).

DNS A Records

List of IP addresses retrieved by attempting to resolve the computer’s FQDN from the managed machine itself.

Domain DNS

DNS suffix of the machine

Dropped Received Packets*

Number of received packets that were dropped in the last collection interval (needs to be explicitly enabled on XenServer).

Dropped Transmitted Packets*

Number of transmitted packets that were dropped in the last collection interval (needs to be explicitly enabled on XenServer).

Dynamic Memory Avg. Pressure

The demand for more memory by the VM and its processes (Hyper-V only)

Dynamic Memory Enabled

Is Dynamic Memory enabled for the VM (Hyper-V only)

Error Rate

Marginal rate of error events in the system logs

Folder

The full name of the computer’s parent folder in the organization tree.

Free Space on System Drive

The amount of free space available on the system drive

GPU Architecture

GPU's architecture name

GPU Available Memory

NVIDIA GPU available memory in megabytes (MB)

GPU Frame Buffer Size

Size of memory assigned to the NVIDIA GPU

GPU Frame Buffer Usage

NVIDIA GPU Frame Buffer usage in percents

GPU Memory Usage

NVIDIA GPU memory usage in percents

GPU Model

GPU name or NVIDIA GRID GPU profile type

GPU Number of Cores

Number of NVIDIA CUDA cores

GPU NVIDIA driver version

Current version of the installed NVIDIA GPU driver

GPU NVIDIA License Port

Primary NVIDIA license server port

GPU NVIDIA License Server

Primary NVIDIA license server name

GPU Usage

NVIDIA GPU usage in percents

GPU Video Decoder Usage

NVIDIA GPU video decoder usage in percents

GPU Video Encoder Usage

NVIDIA GPU video encoder usage in percents

Guest Name*

The computer name as reported to the hypervisor by the guest OS.

Host CPU Usage*

Amount of actively used virtual CPU as a percentage of total available CPU. This is the host’s view of the CPU usage, not the guest operating system view. It is the average CPU utilization over all available virtual CPUs in the virtual machine.

Host Name*

The name of the virtualization host which is hosting the VM.

Hypervisor Platform*

The vendor of the virtualization host on which the VM is hosted.

ICA Sessions Count

Number of ICA sessions currently established on the computer

Idle Sessions

Number of active user sessions which have been idle for at least 30 minutes (by default)

Install Date

Date on which the Operating System was installed

IP Addresses

List of all IP addresses currently configured on the computer. Note: By default, IPv6 addresses are not displayed. In order to display IPv6 addresses, configure the following Registry value on the managed computer(s): Parent Key (create the Preferences key if it does not exist): HKEY_LOCAL_MACHINE\SOFTWARE\Smart-X\ControlUpAgent\Preferences Value Name: showIPv6 Value Type: REG_DWORD Value Content: 1 This value may be created simultaneously on multiple computers by using the Registry Controller. The ControlUp Agent (cuAgent) service needs to be restarted for this change to take effect.

Last Boot

Date and time of the last system boot

Logon Server

The name of the Active Directory domain controller used to authenticate the computer account.

Manufacturer

Hardware manufacturer of the system

Max Free Space Drive

Amount of free space available on the least occupied fixed drive

Maximum Memory

The maximum amount of RAM a VM can be assigned. (Hyper-V only)

Memory

Amount of physical RAM on the computer. Note: This column is designed to disregard small differences in RAM reported by some computers, so this column’s value is rounded to the closest 128 MB.

Memory Demand

The amount of memory demanded by processes in the VM (Hyper-V only)

Memory Status

Shows whether the host has enough memory to provide a full memory buffer to the VM (Hyper-V only)

Memory SwapIn rate

Rate at which memory is swapped from disk into active memory during the current interval.

Memory SwapOut Rate

Rate at which memory is being swapped from active memory to disk during the current interval.

Memory Utilization

RAM utilization percentage

Min Free Space Drive

Amount of free space available on the most occupied fixed drive. By default, all local fixed drives are evaluated. Note: ControlUp supports excluding drives from free space calculation by using the following registry settings on the managed machines(s):

Registry Key: (create the ExclusionRules key if it does not exist):

HKEY_LOCAL_MACHINE\SOFTWARE\Smart-X\ControlUpAgent\ExclusionRules

Value: Drives

Data Type: REG_MULTI_SZ

Data Values: Enter a drive letter (without “:”) on a separate line for each excluded drive.

This value may be created simultaneously on multiple computers by using the Registry Controller. The ControlUp Agent (cuAgent) service needs to be restarted for this change to take effect.

Minimum Memory

The minimum amount of RAM a VM can be assigned. (Hyper-V only)

Model

Hardware model of the system

Name

Computer name

Net Received

Net Received is the rate at which data is received over all Ethernet adapters including framing characters. Net Received is based on the ‘Bytes Received/sec’ performance counter, converted to Mbps.

Net Sent

Net Sent is the rate at which data is sent over all Ethernet adapters including framing characters. Net Sent is based on the ‘Bytes Sent/sec’ performance counter, converted to Mbps.

Net Total

Net Total is the rate at which data is sent and received over all Ethernet adapters, including framing characters. Net Total is based on the ‘Bytes Total/sec’ performance counter which is the sum of the values of Network Interface\Bytes Received/sec and Network Interface\ Bytes Sent/sec, converted to Mbps.

Network Score

Shows the worst color indication from the following monitored columns:Net Total,AWS Network In,AWS Network Out,Dropped Received Packets,Dropped Transmitted Packets,Net Received,Net Sent

Non-paged Pool Memory

The size, in Megabytes, of the non-paged pool memory

Operating System

Operating system version

Organization

Company name for the registered user of the operating system

OS Service Pack

Operating system service pack version

Other Sessions

Number of user sessions which are neither active, idle or disconnected

Pages/sec

Pages/sec is the rate at which pages are read from or written to disk to resolve hard page faults. This counter is a primary indicator of the kinds of faults that cause system-wide delays. It is the sum of Memory\Pages Input/sec and Memory\Pages Output/sec. It is counted in numbers of pages, so it can be compared to other counts of pages, such as Memory\Page Faults/sec, without conversion. It includes pages retrieved to satisfy faults in the file system cache (usually requested by applications) non-cached mapped memory files.

Paging File

The percentage of the Page File currently in use (Total for all paging file instances).

Physical Addresses

The physical addresses for all of the computer’s Ethernet adapters

Physical Disk Time

“Avg. Disk Queue Length” counter multiplied by 100.

Physical Memory Used

The amount of machine RAM actually used by the VM.

Processes

Total number of running processes on the computer

Processor Queue Length

The number of threads in the processor queue, divided by the number of cores.

PVS RAM Cache Usage

The size of the Citrix PVS RAM cache

PVS vDisk File Name

For a Citrix Provisioning Services target device, the name of the currently active vDisk file.

Registered IP Addresses

This column shows how many of the computer’s IP addresses are registered in DNS. (e.g. 1/2 means the computer has 2 IP addresses, one of which is registered in DNS).

Note: When configuring stress level thresholds for this column, consider the following:

• Threshold levels are configured as a percentage of registered addresses out of total addresses

• Medium level for this counter will be higher than or equal to the High level

For example, this column might be colored yellow if 90% or less of the computer’s IP addresses are registered and red if less than one percent (i.e. none) of the IP addresses are registered.

Server

Indicates if the machine is a server

Session Disconnection Rate

Number of the disconnected sessions during the last minute

Sessions

Total number of sessions (including system and services)

Startup Memory

The amount of RAM a VM starts with when turned on. (Hyper-V only)

Status

ControlUp Agent connection status

Stress Level

An aggregated measure of the computer’s performance columns, as configured for the current record in the Stress Settings window .

System Type

Bitness (32/64 bit) of the operating system

Tags

Custom column to display machine tags. To create this column to add to the Machines view, use the following registry settings:

Registry Key:

HKLM\SOFTWARE\Smart-X\ControlUp\Agent

Value: ComputerTags

Data Type: REG_SZ

Value Data: Any character or numeral. After you first add tags, you must restart the ControlUp Agent (cuAgent) service once for this change to take effect. For more information, see Add Tags Column to Information Grid .

Top Citrix License Utilization

For a Citrix License server, the utilization percentage of the most highly utilized Citrix license pool.

Total Read Rate (KBps)

Total number of kilobytes read from all of the computer's disks per second (on average) during the collection interval

Total Write Rate (KBps)

Total number of kilobytes written to all of the computer's disks per second (on average) during the collection interval

Uptime

Time elapsed since last boot

User Sessions

Number of user sessions on the machine, not including the system and services sessions

UX Score

Shows the worst color indication from the following monitored columns:Disk Queue,Avg.Logon Duration,Avg.App Load Time,XD Average Logon Duration

VDA Version

For a Citrix Virtual Apps and Desktops machine, the version of Citrix Virtual Delivery Agent (VDA) installed.

View Agent Version

The version of the Horizon agent component, if installed.

Virtual Disk Avg. Latency

Average amount of time for a virtual disk read/write operation. If the VM has multiple disks attached, the value displayed belongs to the disk with the highest latency.

Virtual Disk Read IOPS*

Average number of read commands issued per second to the datastore during the collection interval. If the VM has multiple disks attached, the value displayed belongs to the disk with the highest number of IOPS.

Virtual Disk Read Latency*

Average amount of time for a read operation from the virtual disk. If the VM has multiple disks attached, the value displayed belongs to the disk with the highest latency.

Virtual Disk Read KBps*

Average number of kilobytes read from the disk each second during the collection interval. If the VM has multiple disks attached, the value displayed belongs to the disk with the highest value.

Virtual Disk Write IOPS*

Average number of write commands issued per second to the datastore during the collection interval. If the VM has multiple disks attached, the value displayed belongs to the disk with the highest number of IOPS.

Virtual Disk Write Latency*

Average amount of time for a write operation to the virtual disk. If the VM has multiple disks attached, the value displayed belongs to the disk with the highest latency.

Virtual Disk Write KBps*

Average number of kilobytes written to the disk each second during the collection interval. If the VM has multiple disks attached, the value displayed belongs to the disk with the highest value.

Virtual Machine

Indicates if the machine is a VM

Virtual Machine Memory Balooning

Memory amount of powered-on virtual machines shared with other virtual machines, including amount of zero memory area.

Virtual Machine Snapshot Exists

Denotes if at least one snapshot of the virtual machine exists

Virtual Machine Snapshot Size

Total size on disk of the virtual machine's snapshots

VM - Days Suspended

For a suspended VM, shows the number of days since the VM was last suspended

VM Name*

The name of the virtual machine, as seen by the hypervisor.

VM Power State*

The current power state of the virtual machine.

VM Tools State*

The state of the virtualization tools package inside the guest OS. (Omnissa only)

VM Tools Version*

The current version of the virtualization tools package inside the guest OS.

VM Tools Version State*

Indicates whether the virtualization tools package inside the guest OS is up to date.

Warning Rate

Marginal rate of warning events in the system logs

Windows Directory

Value of the %WINDIR% environment variable

Workstation

Indicates if the machine is a workstation

WorkItem Queue Ready Count (XenApp)

For Citrix XenApp XML brokers and controllers, the number of work items that are ready to be executed.

CVAD % Available Hypervisor Connections

For a Citrix Virtual Apps and Desktops Broker, the percentage of functional hypervisor connections (of the total number of connections).

CVAD AD Identity Service

For a Citrix Virtual Apps and Desktops Broker, the current status of the AD Identity service.

CVAD Allocation Type

For a Citrix Virtual Apps and Desktops machine, indicates how the machines in the catalog are allocated to a user.

CVAD Associated Users

For a Citrix Virtual Apps and Desktops machine, the list of users - current user(s) for shared machines and the assigned users for private machines.

CVAD Average Logon Duration

For a Citrix Virtual Apps and Desktops machine, the average logon duration for all Citrix Virtual Apps and Desktops user sessions currently established on the machine.

CVAD Broker

For a Citrix Virtual Apps and Desktops machine, indicates if the machine is a Broker.

CVAD Broker Health

Indicates the overall status of the Citrix Virtual Apps and Desktops Broker.

CVAD Broker Last Activity Time

The last reported activity time of the Citrix Virtual Apps and Desktops Broker service on the Broker.

CVAD Broker Last Start Time

The last start-up time of the Citrix Virtual Apps and Desktops Broker service on the Broker.

CVAD Broker Service

For a Citrix Virtual Apps and Desktops Broker, the current status of the Broker service.

CVAD Broker State

For a Citrix Virtual Apps and Desktops Broker, the current value of the State attribute for the BrokerController object (Failed, Off, On, or Active).

CVAD Central Configuration Service

For a Citrix Virtual Apps and Desktops Broker, the current status of the Central Config service.

CVAD Machine Availability

For a Citrix Virtual Apps and Desktops machine, indicates if the machine is available for new connections (registered, not in maintenance mode, not in use (client VDA) with logons enabled and a functional server load).

CVAD Configuration Logging Database

For a Citrix Virtual Apps and Desktops Broker, the current status of the Configuration Logging database connection.

CVAD Configuration Logging Service

For a Citrix Virtual Apps and Desktops Broker, the current status of the Configuration Logging service.

CVAD Database Avg. Transaction Time

For a Citrix Virtual Apps and Desktops Broker, the average time taken to execute a database transaction.

Additional supporting text in CVAD triggers for this column.

CVAD Database Connected

Indicates using 1 or 0 whether the Citrix Virtual Apps and Desktops Broker service is in contact with its database.

CVAD Database Transaction Errors / sec

For a Citrix Virtual Apps and Desktops machine, indicates the rate in seconds at which database transactions are failing.

CVAD Delegated Admin Service

For a Citrix Virtual Apps and Desktops Broker, the current status of the Delegation Admin service.

CVAD Delivery Group

For a Citrix Virtual Apps and Desktops machine, the name of the machine's delivery group.

CVAD Delivery Type

For a Citrix Virtual Apps and Desktops machine, specifies the delivery type of the delivery group that the machine belongs to.

CVAD Desktop Kind

For a Citrix Virtual Apps and Desktops machine, indicates if the published desktop is shared or private.

CVAD Failure Time

For a Citrix Virtual Apps and Desktops machine in a failure state, the time the failure occurred.

CVAD Failure Type

For a Citrix Virtual Apps and Desktops machine in a failure state, indicates the reason for the failure.

CVAD Farm Name

For a Citrix Virtual Apps and Desktops machine, the name of the farm to which the machine belongs.

CVAD Hosting Unit Service

For a Citrix Virtual Apps and Desktops Broker, the current status of the Unit Service.

CVAD in Use / Published Apps Ratio

Count of published Citrix Virtual Apps and Desktops applications currently in use on the machine, divided by the total count of applications published on the machine (in percentage).

CVAD Is Assigned

For a Citrix Virtual Apps and Desktops machine, indicates whether a private desktop has been assigned to a user/s or a client name/address.

CVAD Is Physical

For a Citrix Virtual Apps and Desktops machine, indicates whether the machine is physical.

CVAD Is Preparing

For a Citrix Virtual Apps and Desktops machine, indicates whether the machine is currently preparing.

CVAD Last Licensing Server Event

Last significant Citrix licensing server event reported by the Citrix Virtual Apps and Desktops Broker service on the controller.

Additional supporting text in CVAD triggers for this column.

CVAD Last Licensing Server Event Details

For a Citrix Virtual Apps and Desktops Broker, additional details associated with the last significant Citrix licensing server event.

CVAD Last Licensing Server Event Time

For a Citrix Virtual Apps and Desktops Broker, the time at which the last significant Citrix licensing server event was reported.

CVAD Last Registration Failure

For a Citrix Virtual Apps and Desktops machine, the reason for the last deregistration.

CVAD Last Registration Failure Time

For a Citrix Virtual Apps and Desktops machine, the time of the last deregistration from the controller.

CVAD Licensing Server State

The Citrix licensing server state currently in effect in the Citrix Virtual Apps and Desktops Broker service on the Broker.

Additional supporting text in CVAD triggers for this column.

CVAD License Grace Period Reasons

Current active or expired Citrix licensing grace periods in effect on the Citrix Virtual Apps and Desktops Broker.

CVAD License Grace Period State

The Citrix licensing grace state currently in effect in the Citrix Virtual Apps and Desktops Broker service on the Broker.

CVAD License Grace Period Times Remaining

Times remaining in currently active or expired Citrix licensing grace periods in effect of the Citrix Virtual Apps and Desktops Broker, matched by order with the "reasons" column. Expired grace periods are indicated by zero remaining time.

CVAD License Server

For a Citrix Virtual Apps and Desktops Broker, indicates Citrix license server is available.

CVAD Machine Catalog

For a Citrix Virtual Apps and Desktops machine, specifies the name of the machine catalog to which the machine belongs.

CVAD Machine Creation Services

For a Citrix Virtual Apps and Desktops Broker, the current status of the Machine Creation Services service.

CVAD Maintenance Mode

For a Citrix Virtual Apps and Desktops machine, indicates if the machine is in maintenance mode.

CVAD Monitor Database

For a Citrix Virtual Apps and Desktops Broker, the current state of the Monitor database.

CVAD Monitor Service

For a Citrix Virtual Apps and Desktops Broker, the current status of the Monitor service.

CVAD Pending Image Update

For a Citrix Virtual Apps and Desktops machine, indicates if the VM image for a hosted machine is out of date.

CVAD Persist User Change

For a Citrix Virtual Apps and Desktops machine, specifies how user changes are persisted on machines in the catalog.

CVAD Provisioning Type

For a Citrix Virtual Apps and Desktops machine, specifies the provisioning type of the machine catalog to which the machine belongs.

CVAD VDA

For a Citrix Virtual Apps and Desktops machine, indicates if the machine is VDA.

CVAD Registered Desktops

Number of Citrix Virtual Apps and Desktops VDAs registered with the Broker service on the Broker.

CVAD Registration

For a Citrix Virtual Apps and Desktops machine, the registration state of the current machine against the connection broker.

CVAD Remote PC Access

For a Citrix Virtual Apps and Desktops machine, indicates whether the machine is a personal published desktop with a VDA agent for remote access.

CVAD Session Support

For a Citrix Virtual Apps and Desktops machine, specifies the session support of the machines in the catalog (single vs multi).

CVAD Site Database

For a Citrix Virtual Apps and Desktops Broker, the current state of the site database connection.

CVAD Site Name

Name of the Citrix Virtual Apps and Desktops Site.

CVAD Time in Registration

For a Citrix Virtual Apps and Desktops machine, the amount of time the machine has been in its current registration state.

XenApp Published Applications Count

For a Citrix XenApp server, the number of published applications assigned to the server directly or via a Worker Group.Note: In environments with a large number of published applications, retrieving this column may cause unwanted stress on the collecting computers. For this reason, this column is disabled by default and will show N/A until the following registry value is configured on all managed computers:

[HKEY_LOCAL_MACHINE\SOFTWARE\Smart-X\ControlUpAgent\QFarmCounters]“PublishedAppEnabled”=dword:00000001

This value may be created simultaneously on multiple computers by using the Registry Controller. The ControlUp Agent (cuAgent) service needs to be restarted for this change to take effect.

CVAD Server DataStore Connection Failure

For a Citrix Virtual Apps and Desktops server, the number of minutes that the server has been disconnected from the data store.

XenApp Edition

For a Citrix XenApp server, the currently installed edition of XenApp.

XenApp Farm

For a Citrix XenApp server, the name of the server farm to which the server belongs.

CVAD Server License Check-Out Time (ms)

For a Citrix Virtual Apps and Desktops server, displays the last recorded Citrix license check-out response time in milliseconds.

CVAD Server License Server Connection Failure

For a Citrix Virtual Apps and Desktops server, displays the number of minutes that XenApp has been disconnected from the License Server.

CVAD Server Load

For a Citrix Virtual Apps and Desktops server, the load index or server load, depending on the version of Citrix Virtual Apps and Desktops.

XenApp Load Evaluator

For a Citrix XenApp server, the name of the load evaluator assigned to the server.

CVAD Server Number of Busy XML Threads (CVAD Broker)

For a Citrix Virtual Apps and Desktops Broker, the number of XML threads currently being processed.

CVAD Published Applications Count

In Citrix Virtual Apps and Desktops , the number of applications published on the current machine.

CVAD Server Resolution Time (ms)

The time in milliseconds that a resolution took to complete.

XenApp Resolution WorkItem Queue Ready Count (Citrix XenApp)

For Citrix XenApp XML brokers and controllers, the number of resolution work items (related to application launches) that are ready to be executed.

XenApp Load

For Citrix XenApp servers only, the server load as reported by theqfarm /load command. If the server is not found in the output of this command or if an error occurs while executing the command, an error value is displayed, which is 2147483647 by default. You can configure a custom error value by using the following registry settings on the managed server(s):

Registry Key (create the QFarmCounters key if it does not exist):

HKEY_LOCAL_MACHINE\SOFTWARE\Smart-X\ControlUpAgent\QFarmCounters

Value: loadErrorValue

Data Type: REG_DWORD

Value Data: A numerical value of choice to represent an error.

If you would like to set a load threshold on this column, you might also want to highlight servers that have no logged on users. To do this, you may configure a custom value to be displayed if the server’s load is zero. To configure the column, use the following registry settings on the managed machine(s):

Registry Key: (create the QFarmCounters key if it does not exist)::

HKEY_LOCAL_MACHINE\SOFTWARE\Smart-X\ControlUpAgent\QFarmCounters

Value: zeroLoadFactor

Data Type: REG_DWORD

Value Data: A numerical value of choice to replace zero.

XenApp Server Logon Mode

For Citrix XenApp servers only, logon mode as reported by the qfarm /load command (available starting XenApp version 6.5)

XenApp Version

For a Citrix XenApp server, the currently installed version of XenApp.

XenApp Worker Group

For a Citrix XenApp server, the name of the Worker Group to which the server belongs.

XenApp Zone

For a Citrix XenApp server, the name of the zone to which the server belongs.

XenApp Zone Data Collector

For a Citrix XenApp server, the name of the current zone data collector for the zone to which the server belongs.

XenDesktop Database Connected

Indicates using 1 or 0 whether the Citrix XenDesktop Broker service is in contact with its database.

XenDesktop Database Transaction Errors / sec

The rate per second at which XenDesktop Database transactions are failing.

XenDesktop Desktop Group

For a Citrix XenDesktop workstation or server, the name of the desktop group to which the computer belongs.

XenDesktop Desktop Kind

For a Citrix XenDesktop workstation or server, the kind of desktop for the current computer.

XenDesktop Desktop State

For a Citrix XenDesktop workstation or server, the current registration state of the computer.

XenDesktop Farm Name

For a Citrix XenDesktop workstation or server, the name of the farm to which the computer belongs.

XenDesktop MCS Image out of Date

For a Citrix XenDesktop workstation or server using Machine Creation Services (MCS), indicates whether a new updated disk image has been assigned to the current computer.

XenDesktop VDA Version

For a Citrix XenDesktop workstation or server, the version of Virtual Desktop Agent software installed on the current computer.

AWS Alarms in Alarm Status

Number of CloudWatch alarms associated with this EC2 instance which are currently in Alarm status

AWS Alarms in Insufficient Data Status

Number of CloudWatch alarms associated with this EC2 instance which are currently in Insufficient Data status

AWS Alarms in OK Status

Number of CloudWatch alarms associated with this EC2 instance which are currently in OK status

AWS Attached Elastic IP Hourly Cost

The per-hour cost for elastic IP addresses attached to this EC2 instance

AWS Attached Snapshot Hourly Cost

The estimated hourly cost for snapshots of volumes attached to this EC2 instance, based on the total size of a single snapshot per volume.

AWS Attached Storage Hourly Cost

The per-hour cost for storage volumes attached to this EC2 instance

AWS Catalog Price per Hour

The per-hour cost for this EC2 instance type and location, as per the AWS pricing catalog

AWS CPU Utilization

The percentage of allocated EC2 compute units that are currently in use on the instance. This metric identifies the processing power required to run an application upon a selected instance.

AWS Days to RI Expiration Date

For an instance that qualifies for utilizing an RI, this is the number of days remaining until the RI expiration date.

AWS Detailed Monitoring

Indicates whether detailed monitoring is enabled for the EC2 instance.

AWS Disk Read Operations

Average number of I/O read operations per second from all instance store volumes available to the EC2 instance.

AWS Disk Write Operations

Average number of I/O write operations per second to all instance store volumes available to the EC2 instance.

AWS EBS Optimized

Indicates whether EBS optimization has been enabled for this EC2 instance.

AWS EC2 Instance Hourly Cost

The hourly cost associated with this EC2 instance, RI discounts accounted for. Spot instances not supported and always show their catalog price.

AWS Elastic IP

The elastic IP address/es associated with the EC2 instance

AWS Host ID

The host ID configured for this EC2 instance, if applicable

AWS IAM Role

The IAM role associated with the EC2 instance, if applicable.

AWS Instance ID

A unique ID representing the EC2 instance

AWS Instance Lifecycle

Indicates whether this is a Spot Instance or a Scheduled Instance

AWS Instance Status

The health status of the EC2 instance, from the hosting perspective

AWS Instance Type

Describes the family and size of the EC2 instance, which determines the hardware resources allocated to it

AWS Kernel ID

For an EC2 instance, the operating system kernel associated with the AMI.

AWS Key Name

The private key used to pre-authenticate to the EC2 instance upon creation.

AWS Monthly Run Rate

The estimated monthly rate that you will be charged with, based on the calculation: [total hourly cost] * [number of days in month] * [24 hours]

AWS Network In

The average rate at which data was received on all network interfaces by the EC2 instance. This metric identifies the volume of incoming network traffic to an application on a single instance.

AWS Network Interface Description

The user-friendly description of network interfaces associated with the EC2 instance (for multiple interfaces, in order in which they appear in the Network Interfaces column)

AWS Network Interface Status

The status of network interfaces associated with the EC2 instance (for multiple interfaces, in order in which they appear in the Network Interfaces column)

AWS Network Interfaces

The technical IDs of network interfaces associated with the EC2 instance

AWS Network Out

The average rate at which data was sent out on all network interfaces by the EC2 instance. This metric identifies the volume of outgoing network traffic to an application on a single instance.

AWS Next Scheduled Events Code

The code of the next event scheduled for this EC2 instance

AWS Next Scheduled Events Date

The time of the next event scheduled for this EC2 instance

AWS Next Scheduled Events Description

The description of the next event scheduled for this EC2 instance

AWS Owner

The AWS account number of the AMI owner for this EC2 instance.

AWS Placement Group

The placement group of this EC2 instance

AWS Platform

The operating system platform of this EC2 instance.

AWS Private DNS

The private (internal) DNS name of the EC2 instance.

AWS Private IP

The private (internal) IP address of the EC2 instance.

AWS Public DNS

The public DNS name of the EC2 instance.

AWS Public IP

The public IP address of the EC2 instance.

AWS RAM Disk ID

For an EC2 instance, the RAM disk associated with the image, if applicable.

AWS Region

Name of the AWS region in which the EC2 instance resides

AWS Reservation

The reservation ID used to launch the EC2 instance.

AWS RI Expiration Date

For an instance that qualifies for utilizing an RI, this is the date of RI expiration

AWS RI Upfront Hourly Cost

For an instance that qualifies for utilizing an RI, this is the upfront sum payed from the RI divided by the number of hours in the reservation period.

AWS Root Device Name

For an EC2 instance, the system device name that contains the boot volume.

AWS Root Device Size

For an EC2 instance, the system device size

AWS Root Device Type

For an EC2 instance, the root volume is either an EBS volume or instance store volume.

AWS Security Group (ID)

The technical IDs of security groups to which the EC2 instance belongs.

AWS Security Group (Name)

The user-friendly names of security groups to which the EC2 instance belongs.

AWS Source/Dest Check

Indicates whether source / destination checks are performed on the network interfaces associated with this EC2 instance

AWS State

The current run state of the EC2 instance (running, rebooting, etc)

AWS State Transition Reason

The reason for the last change in the EC2 instance state.

AWS Status Checks

Proportion of status checks in the "passed" status for this EC2 instance

AWS Subnet

The ID of the subnet into which the EC2 instance was launched, if applicable.

AWS System Status

The health status of the operating system running in the EC2 instance

AWS Tags

List of tags assigned to the EC2 instance

AWS Tenancy

The tenancy type for this EC2 instance, determines whether the instance runs on dedicated hardware

AWS Total Hourly Cost

The per-hour total cost associated with this EC2 instance (sum of instance, attached storage, snapshots, and elastic IP costs)

AWS Virtualization Type

For an EC2 instance, the type of virtual machine running.

Connect

Contact the ControlUp Agent on the selected managed machine(s) and start gathering performance data.

Disconnect

Close the connection to the ControlUp agent on the selected managed machine(s).

View Related Incidents

Switch to the Incidents Pane and filter the display to show incidents related to the selected machine

Manage Services

Allows for comparison and batch management of the Windows Services on the selected machine(s) using the Services Controller.

Manage Registry

Allows for comparison and batch management of the Windows Registry on the selected machine(s) using the Registry Controller.

Manage File System

Allows for comparison and batch management of the file system on the selected machine(s) using the File System Controller.

Flush DNS

Clears the DNS client cache on the managed machine(s) (ipconfig /flushdns).

Manage Programs and Updates

Allows for comparison and of installed programs and OS updates on the selected machine(s) using the Programs and Updates Controller.

RDP to computer

Switches to the Remote Desktop pane and establishes an RDP connection to the managed machine(s).

RAM Score

Shows the worst color indication from the following monitored columns:Memory Utilization,Paging File,Pages / sec,Non - paged Pool Memory,Active memory,Dynamic Memory Avg.Pressure,Memory Demand,Memory SwapIn Rate,Memory SwapOut Rate,Physical memory used,PVS RAM Cache Usage

Remote Desktop Services > Send Super Message

This action allows administrators to send an enhanced message to all the users on the selected target machine(s). This action can be useful when conveying an important message to the end users and gathering the users’ feedback (for example when testing a recent software fix). The message can be configured:
1. To include rich-text formatting and graphics
2. To close the message automatically when a configured timeout has elapsed
3. To stay on top of all other user’s windows
4. To not allow the user to close the message window
5. To allow the user to respond to the message:
6. To use pre-configured reply buttons (such as Yes;No or OK;Cancel)
7. To allow free text replies
If the user response option is enabled, a window will open displaying all of the users’ feedback gathered by the Super Message.

Remote Desktop Services > Send Message

This action allows administrators to send a plain text message to all the users on the selected target machine(s).

Power Management > Reboot Machine

Performs a soft reboot of the target machine(s) using ControlUp Agent.

Power Management > Send Wake-On-LAN signal

The selected machine(s) will be used to transmit a Wake-On-LAN magic packet. You will be prompted to select the machines to which the packet will be sent.

Power Management > Shutdown Machine

Performs a soft shutdown of the target machine(s) using ControlUp Agent.

Group Policy > Refresh Machine Group Policy

This action triggers a Group Policy update on the remote machine using Windows built-in gpupdate.exe utility. You can manipulate the “Force” and “Timeout” parameters using the action window.

Registry > Import Registry

Allows for importing a .reg file to the managed machines’ registry.

Processes > Disable Process Execution

This action prevents processes with the configured file name from being executed on the target machine(s). This action can be useful for preventing a program from being run during upgrades or software maintenance.
You are advised to use extreme caution when preventing process execution, since this action affects all users on the selected machine(s) and the execution block will be enforced until explicitly removed using the “Enable Process Execution” action.
It is important to provide the end user who might try to run a disabled process with an explanation that will appear on his/her screen. Using the action’s built in text message capability you can provide such explanation.

Processes > Enable Process Execution

This action cancels the “Disable Process Execution” action. You may choose to remove all existing execution blocks previously set on the selected machine(s) or configure a specific process name to be unblocked.

Processes > Run As

This action allows you to launch a process on the target computer. You can run any executable that is accessible on the target machine(s) If using a command-line expression or a batch file, prepend “cmd.exe /c ” to your command.

Note: processes started using this action are executed in session 0 using Local System and are not visible to the users working on the target machine(s). For executing interactive processes, use the “Start Process in Session” action described in the Sessions View chapter.

Agent Control > Uninstall Remote Agent

This action removes the cuAgent service from the target machine(s), along with all ControlUp-related files and settings. By default, ControlUp Agents are installed in a temporary mode, which means that the agents are uninstalled automatically if no connection is made to them for 5 minutes.

Note: ControlUp Agents installed using desktop MSI packages cannot be uninstalled using this method.

Agent Control > Upgrade Remote Agent

If the console detects a ControlUp Agent running on the target machine(s), a version check is performed and the connection is accepted only if the agent’s version is compatible with the console’s version. If you receive an error message stating that your target computer is running an unsupported version of ControlUp Agent, use this action to upgrade the agent.

Agent Control > Start Remote Agent

This action starts the cuAgent service on the target machine(s). This may be useful in case you are experiencing issues when connection to the computer using ControlUp.

Agent Control > Stop Remote Agent

This action stops the cuAgent service on the target machine(s).

Agent Control > Restart Remote Agent

This action stops and then starts the cuAgent service on the target machine(s).

Agent Control > Set Listening Port

Using this option, you can modify the TCP port number used by the ControlUp Agent for communication with the console. If you decide to change the default TCP port number, consider the following:
– When selecting a port number, ensure no other applications on your network are using this port number.
– After changing the port number on managed machines, you should instruct other administrators using ControlUp in your environment to re-add these machines to ControlUp using the Add Computers Wizard, while providing the updated port number.

Agent Control > Agent Properties*

*only available in the organization tree

You can display the current status of the ControlUp Agent on a managed machine by right clicking its icon in the tree view and selecting “Agent Properties”. A window will open presenting the current version of the agent, its installation port, description, auto-connect settings, and the active connections currently established to this managed computer.

Diagnostics > Launch Event Viewer

Launches Windows Event Viewer pointed to the managed machine(s).

Diagnostics > Admin$

Opens the Admin$ share on the managed machine(s).

Diagnostics > NSLookup

Performs a DNS lookup with the managed machine(s) FQDN.

Diagnostics > Ping

Pings the managed machine(s).

To learn more about Diagnostic Actions, watch our video.

Diagnostics > Test WMI

Performs a remote WMI operation (listing system services), while suppressing output and displaying any errors.

Diagnostics > Trace

Executes a tracert command with the FQDN of the managed machine.

Script-based Actions

Invokes any Script-based Actions downloaded or created for use in your organization and configured to be applicable to machines. For more details, refer to the Script-based Actions chapter.

VM Power Management > Force Power Off VM

Invokes a forceful power off operation on the selected virtual machine using its virtualization infrastructure.

VM Power Management > Force Reset VM

Invokes a forceful reset operation on the selected virtual machine using its virtualization infrastructure.

VM Power Management > Power On VM

Turns on the selected virtual machine using its virtualization infrastructure.

VM Power Management > Restart Guest

Invokes a graceful restart operation on the selected virtual machine using its virtualization infrastructure and virtual machine tools. This requires the hypervisor tools to be installed on the guest OS.

VM Power Management > Shutdown Guest

Invokes a graceful shutdown operation on the selected virtual machine using its virtualization infrastructure and virtual machine tools. This requires the hypervisor tools to be installed on the guest OS.

XenDesktop Management > Enable Maintenance

Turns on XenDesktop maintenance mode for the selected computer/s (only applicable to VDAs retrieved from XenDesktop direct connection). Note: this action renders the machine inaccessible to users until maintenance mode is disabled.

XenDesktop Management > Disable Maintenance Mode

Turns off XenDesktop maintenance mode for the selected computer/s (only applicable to VDAs retrieved from XenDesktop direct connection).