Agent Logging Tool For In-Depth Troubleshooting

In case you need to do comprehensive agent troubleshooting, we would like to share the following logging tool - Agent Log4net

1. Please download it from here
2. Save it where the CUagent.exe resides in (on the target machine)
3. Restart the agent's service
4. A log will automatically be created
5. Once the issue reproduces, please send us the log to support@controlup.com