Note
This feature has limited availability and applies only to MSPs or multi-organization accounts.
If you are interested in accessing this feature, contact us at support@controlup.com.
The Audit Log for Tenant Manager records all activity within the Tenant Manager, including events related to access control in the DEX platform (for example: sign-ins, role changes, license edits, and enable/disable actions).
Events such as the creation of new tenants or license allocations are also logged for audit and reporting.
Note:
When a user logs into an organization, the sign-in is recorded both in the Tenant Manager's audit log and in that organization’s audit log.
For environment-level auditing, see the ControlUp for Desktops System Events Log or the VDI Audit Log.
Audit Log Dashboard
The dashboard displays all events that occurred in the Tenant Manager organization itself.
Each entry includes details such as event type, source, module, activity, target, and IP address.
You can filter events by type, source, module, target, activity and IP address, and also add conditions to refine the results.
Metrics
Metric | Description |
|---|---|
Type: | Event category (Security, System, Action) |
Origin: | Event source (API or UI) |
Time: | Timestamp of the event |
Source: | User email associated with the event |
Module: | Product module where the event occurred (DEX, Synthetic Monitoring, Employees, etc.,) |
Activity: | Even action (sign-In, role change, requested remote control, run script, etc.) |
Target: | Entity affected by the event (workgroups, scripts, monitored endpoints) |
IP Address: | The IP Address on which the event occurred |
Status: | Event outcome (Success, Failure or None) |
Description: | A short description of the event. For example: “User XX signed in with Google from XX IP address, with Admin role”. |
View Audit Logs of Individual Tenant Manager Organizations
You can view audit logs for specific tenants by selecting them from the organization picker at the top of the page.
The audit log displays all the events that occurred within that tenant’s environment.
