Console Performance Issue / High Memory Consumption
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    Console Performance Issue / High Memory Consumption

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    Article summary

    Issue

    The Real-Time Console performance is slow and the RAM consumption is high.

    Reason

    There are 2 distinct culprits for console performance issues / high RAM consumption 

    1. High rate of Windows events being reported to the Console.
    2. A large number of performance updates that are sent to the Console

    Use Case

    To learn more about troubleshooting slow performance, use our interactive use cases guide.

    Solution

    Try each of the following fixes separately:

    1. High rate of events – go to Settings –> Events Settings –> Event Type and uncheck all 3 checkboxes. Click on OK to apply and restart the console process (this will disable Windows Events collection on the agent side)
    2. High rate of performance updates: Go to Settings Advanced Settings and check the “Disable process flat views” checkbox (see below). This will disable the Processes flat view




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