Console Performance Issue / High Memory Consumption
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Console Performance Issue / High Memory Consumption
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Article Summary
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Issue
The Real-Time Console performance is slow and the RAM consumption is high.
Reason
There are 2 distinct culprits for console performance issues / high RAM consumption
- High rate of Windows events being reported to the Console.
- A large number of performance updates that are sent to the Console
Use Case
To learn more about troubleshooting slow performance, use our interactive use cases guide.
Solution
Try each of the following fixes separately:
- High rate of events – go to Settings –> Events Settings –> Event Type and uncheck all 3 checkboxes. Click on OK to apply and restart the console process (this will disable Windows Events collection on the agent side)
- High rate of performance updates: Go to Settings – Advanced Settings and check the “Disable process flat views” checkbox (see below). This will disable the Processes flat view
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