Console Performance Issue / High Memory Consumption

Issue

The Real-Time DX Console performance is slow and the RAM consumption is high.

Reason

There are 2 distinct culprits for console performance issues/high RAM consumption:

1. High rate of Windows events being reported to the Console.
2. A large number of performance updates that are sent to the Console

Use Case

To learn more about troubleshooting slow performance, use our interactive use cases guide.

Solution

Try each of the following fixes separately:

• High rate of events – go to Settings –> Events Settings –> Event Type and uncheck all 3 checkboxes. Click OK to apply and restart the console process (this will disable Windows Events collection on the agent side).
  
• High rate of performance updates: Go to Settings – Advanced Settings and select the Disable process flat views checkbox (see below). This will disable the Processes flat view.