This FAQ article highlights common Omnissa Horizon use cases and points you to the relevant documentation for each.
Setting Up and Configuring Horizon Monitoring
Before troubleshooting specific issues, make sure your Horizon connection is properly configured.
To configure your Horizon connection, data collectors, and UAG metrics collection, see here.
Troubleshooting Logon and Session Performance
A common use case is identifying why user logons are slow or session experience is degraded.
Use the Sessions view and UX-related metrics in the Real-Time DX Console to review logon duration and session quality for Horizon users.
If the Horizon integration itself is causing high CPU/memory load on your connection servers, this article covers adjusting the data collection interval to reduce load.
Monitoring Connection Server and Pod Health
ControlUp provides visibility into the health of your Horizon Pods and Connection Servers, including license status and session distribution across the environment. See the Horizon-specific presets and views available in the Real-Time DX Console for Pods, Connection Servers, Pools, Machines, and Sessions.
Automating Common Remediation Tasks
ControlUp's Script Actions library includes Horizon-specific scripts for tasks like analyzing logon duration stages and reviewing Horizon usage data, which can be run manually or triggered automatically based on conditions you define.