Details Page

The Details page provides key metrics and lets you drill into the details for specific applications.

Key Metrics (Top Widgets)

The top section of the page features the following widgets:

Average App Group Score: The average score across all monitored App Groups. Learn more about scoring.
App Groups: The total count of App Groups used.
Active Employees: The number of unique employees who have engaged with the monitored App Groups during the selected timeframe.
Unhealthy App Groups: The number of App Groups with a poor or fair score (7 or below). Learn more about scoring.
Discovered Apps: A discovered app is a URL that isn't part of a monitored App Group, but ControlUp has detected your employees using it. For these apps, only usage metrics are available (the number of visits and time spent on the page). For detailed performance metrics, you must add the URL to a monitored App Group. Usage tracking for discovered apps must be enabled in your setting.
Unused License Cost: The total spend on unusued licensed across all App Groups in the last 30 days. Read License Reclamation for details.

The lower section provides a detailed breakdown of performance and usage for every application.

Note that you can switch between a grid view or card view at the top of the table.

Name: The name of the App Group.
Type: Application category (currently only SaaS is supported)
Employees: Total count of unique employees accessing the App Group.
Score: A color-coded rating (0-10) representing the App Group's health and performance status. Learn more about scoring.
Platform: Icons indicating the operating systems used to access the App Group.
Devices: The number of unique devices used to access the App Group.
Total Usage: The total time spent using the App Group by all employees.
Avg Usage: The average time spent using the App Group per employee.
License Consumption: A visual percentage bar showing how many of your purchased seats were used within the currently selected time period. Learn more about License Reclamation.
Owner: Application owner (configured when adding license details). Learn more about License Reclamation.
Cost per License: The unit cost of a single seat for the application. Learn more about License Reclamation.
No. of Licenses: Total seats purchased. Learn more about License Reclamation.

The following controls are available at the top of the page:

Date Range: Use the selector in the top right to adjust the reporting period.
Filters: Apply granular filters to view data by specific departments, browser, etc.
Auto refresh: Toggle auto-refresh on or off.

Note that the Unused License Cost widget is not affected by the currently selected date range or filters.