Error Accessing The Service
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Error Accessing The Service

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The Issue:

You try to define a data collector for your hypervisor and get the following error: "There was an error accessing the service at the supplied address".
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Potential Cause:

The connection between the agent (the data collector) and then hypervisor is done via https and https is disabled in the Internet options.

The Solution:

Please enable TLS 1.0.
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To analyze current settings, you can use this tool as well https://www.nartac.com/Products/IISCrypto


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