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    Error Accessing The Service
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      Contents

      Error Accessing The Service

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        Article summary

        The Issue:

        You try to define a data collector for your hypervisor and get the following error: "There was an error accessing the service at the supplied address".
        en-usarticleattachments208553989image0011.png

        Potential Cause:

        The connection between the agent (the data collector) and then hypervisor is done via https and https is disabled in the Internet options.

        The Solution:

        Please enable TLS 1.0.
        en-usarticleattachments2085544292016-11-081330.png

        To analyze current settings, you can use this tool as well https://www.nartac.com/Products/IISCrypto

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