HP ThinPro (Omnissa) Remote Clients Installation

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Follow these procedures to deploy Remote Clients (formerly Remote DX) monitoring onto machines running the HP ThinPro operating system that connect into an Omnissa (formerly VMware) environment. You can deploy Remote Clients monitoring onto:

For details on the feature, read Remote Clients - Client Device Metrics.

HP ThinPro online deployment for Omnissa environments

If the machine with HP ThinPro has an internet connection, you do not have to download any files. You just need to follow this procedure using the provided script in step 4.

  1. In the HPDM, go to the Templates & Rules page.

  2. Select the _File and Registry template to open the Template Editor.
    Selecting _File and Registry from the 'Templates & Rules' tab.

  3. Select Add > Script. Click OK.
    'Script' is currently selected from a scrolling list.

  4. In the Script Editor, enter the following shell script and click OK.

    echo "Starting RemoteDX script"
    
    echo "Getting libcuepux.so from the repository"
    wget https://downloads.controlup.com/RemoteDX/vmware/hp/libcuepux.so -O /tmp/libcuepux.so
    chmod 775 /tmp/libcuepux.so
    
    echo "Copy libcuepux.so to rdpvcbridge"
    cp /tmp/libcuepux.so /usr/lib/vmware/rdpvcbridge/.
    

'OK' button highlighted in the Script Sub-task window.

  1. Select Save as, enter a name for the new template, and then select OK. The template is added to the Task Templates list.
    Template is currently named 'Remote DX'.
  2. From the Manage Devices tab, right-click a device in the device pane or a folder in the device tree, and then select Send Task to open the Template Chooser.
    'Manage Devices' tab. 'Send Task' is highlighted in the right-click action menu on a folder.
  3. In the Template Chooser window, select a category and the task template, and then click Next.
    'Template Chooser' window. The 'Category' is set to 'File and Registry' and 'Template' is set to 'Remote DX'.

HP ThinPro offline deployment for Omnissa environments

To perform the deployment on machines that cannot access the internet, you must download the HP ThinPro .so file from https://downloads.controlup.com/RemoteDX/vmware/hp/libcuepux.so.

  1. In the HPDM, go to the Templates & Rules page.

  2. Select the _File and Registry template to open the Template Editor.
    _File and Registry selected under the 'Templates & Rules' tab.

  3. Select Add > Deploy Files. Click OK. In 'Sub-Task Chooser' window, 'Deploy Files' is selected.

  4. Click on the libcuepux.so file and select Add from local.
    'libcuepux.so' is selected and the 'Add from local' button is highlighted.

  5. Edit the Path On Device to set /usr/lib/vmware/rdpvcbridge/libcuepux.so as the device path. Click OK.
    Path On Device is set to '/usr/lib/vmware/rdpvcbridge/libcuepux.so'

  6. Add another Script subtask.

  7. In the Script Editor, enter the following shell script and click OK.

    echo "Starting RemoteDX script"
    
    echo "Setting cuepux.dll file permissions"
    chmod 775 /usr/lib/vmware/rdpvcbridge/libcuepux.so
    

The script text provided above is added in the script 'Content' field.

HP ThinPro deployment for Windows environments

To perform the deployment on machines running a Windows environment, download the Windows installer file from https://downloads.controlup.com/RemoteDX/vmware/windows/curdx_windows_vmware.exe.

  1. In the HPDM, go to the Templates & Rules page.

  2. Select the _File and Registry template to open the Template Editor.
    _File and Registry is selected under the 'Templates & Rules' tab.

  3. Select Add > Deploy Files. Click OK.In the 'Sub-Task Chooser' window, 'Deploy Files' is selected.

  4. Select the installer file and click Add from local .
    The file 'curdx_windows_vmware_0.513.exe' is selected.

  5. Enter the Path On Device where the file is saved on your machine. For example: C:\TEMP.
    'Path On Device' is set to 'C:EMP'

  6. Create a .cmd script and name it. For example: installRemotedx.

  7. Edit the script with the following code:

    curdx_windows_vmware.exe /VERYSILENT 
    

    Notepad file with the text 'curdx_windows_vmware.exe /VERYSILENT'

  8. Click Add from local, select the script, and click Add from local again.
    'installRemotedx.cmd' file is selected, and the 'Add from local' button is highlighted.

  9. Enter the Path On Device where the file is saved on your machine. For example: C:\TEMP. Click OK.
    'Path On Device' is set to 'C:EMP'.

  10. Select Add > Script and then click OK.
    In the 'Sub-Task Chooser' window, 'Script' is selected.

  11. Enter the name of the .cmd script you created in step 6-7 and click OK. The content field is set to 'installRemotedx.cmd'.

  12. Select Save as , enter a name for the new template, and click OK. The template is added to the Task Templates list.
    New Template named 'RemoteDX'.

  13. Click Generate.
    'Package Description Editor - Files to Deploy. The cursor is hovering over the 'Generate' button.

  14. Click _Template Sequence.
    _Template Sequence selected under the 'Templates & Rules' tab.

  15. Click Add.
    Template Editor window. The 'Add' button is highlighted.

  16. Select Settings > _Write Filter Settings and click OK .
    Template Chooser window. Category is set to 'Settings' and Tempalte is set to '_Write Filter Settings'.

  17. Select Disable and click OK.
    'Write filter settings' is set to 'Disable'.

  18. Click Add.
    'Add' button is highlighted.

  19. Select File and Registry and the template you created, and click OK.
    'Template Chooser' window. Category is set to 'File and Registry'. Template is set to 'RemoteDx'.

  20. Click OK.
    'OK' button highlighted in the 'File and Registry' window.

  21. Click Add.
    'Add' button highlighted.

  22. Select Settings > _Write Filter Settings and click OK .
    'Template Chooser' window. Category is set to 'Settings'. Template is set to '_Write Filter Settings'.

  23. Verify Enable HPWM is checked and click OK.
    'Write filter settings' is set to 'Enable HPWM (by HP Write Manager)'.

  24. Click Save as.
    'Save as' button highlighted.

  25. Enter a name for the sequence template and click OK.
    New template is named 'RemoteDX - Sequence'.

  26. Click Generate.
    'Generate' button is highlighted in the 'Package Description Editor - Files to Deploy' window.

  27. Click Manage Devices.
    'Manage Devices' tab is highlighted.

  28. Right click the relevant device and select Send Task.
    Right-click action menu on a device. The action 'Send Task' is highlighted.

  29. Select Template Sequence and the template you created, and click Next.
    'Template Chooser' window. Catgory is set to 'Template Sequence' and Template is set to 'RemoteDX - Sequence'.

  30. Click OK to finish and the monitoring can begin once the client device is connected to your environment.
    'OK' button highlighted in the 'Task Editor' window.