Manage Your Scouts

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This article covers how you can manage your Scouts.

Disable and Enable Scouts

If you disable a Scout, then it does not run any tests or collect any data. The Scout's configuration and past test result data are saved. You can enable the Scout again at any time. The credits used by the Scout are returned to your account. Enabling the Scout again uses credits.

Note that a Scout's alert policy is automatically activated when you enable a Scout.

Disable or Enable a Single Scout

To disable or enable a single Scout:

  1. On the Synthetic Monitoring Home page, select a Scout to open the Scout details page. You can tell if a Scout is disabled if it appears dimmed or has a Disabled tag (only in the widget view).

  2. On the Scout details page, select Disable Scout (or Enable Scout if it’s disabled).

    Disable or enable a single scout

Disable or Enable Multiple Scouts

To disable or enable multiple Scouts:

  1. On the Synthetic Monitoring Home page, select the list view to view your Scouts in a list.

    Scout list view  

  2. Select the Scouts you want to disable or enable with the checkboxes next to their name. You can tell if a Scout is disabled if it appears dimmed.

    Select multiple scouts to disable

  3. Select Disable Scouts or Enable Scouts.

Disable or Enable a Group of Scouts

To disable or enable a group of Scouts:

  1. On the Synthetic Monitoring Home page, select the list view to view your Scouts in a list.

    Scout list view
    Filter the list of Scouts so that only the Scouts you want to disable or enable are displayed. You can use the Scout category selector at the top of the page, and the Filter scouts box. You can apply multiple filters. For more information about filtering Scouts, see Filter your Scouts.

    You can group Scouts with any combination of the following properties:

    • Scout category (EUC, Infrastructure, or Applications)

    • Scout type

    • Address that the Scout tests

    • Hive that initiates the Scout

    • Resource that the Scout tests through an EUC gateway

    • Customized labels that you can attach to your Scouts

  2. Select the checkbox at the top of the list to select all of the Scouts displayed on the page. Note that you can change the number of Scouts displayed per page at the bottom of the list.

    Disable or enable a scout group

  3. Select Disable Scouts or Enable Scouts.

Disable Scouts on a Schedule

You can schedule a time and duration to disable Scouts using maintenance windows. Use this feature if you have scheduled maintenance on a tested resource and do not want your Scouts to test the resource during the maintenance.

For details on how to set up a maintenance window, see Maintenance Window.

Delete Scouts

Deleting a Scout permanently removes it, including all of its past test result data. The credits used by the Scout are returned to your account.

Delete a Single Scout

To delete a single Scout:

  1. On the Synthetic Monitoring Home page, select a Scout to open the Scout details window.

  2. On the Scout details page, select Delete Scout.

    Delete a single scout

Delete Multiple Scouts

To delete multiple Scouts:

  1. On the Synthetic Monitoring Home page, select the list view to view your Scouts in a list.
    Scout list view

  2. Select the Scouts you want to delete with the checkboxes next to their name.
    Delete Multiple Scouts

     

  3. Click Delete Scouts.

Delete a Group of Scouts

To delete a group of Scouts:

  1. On the Synthetic Monitoring Home page, select the list view to view your Scouts in a list.

  2. Filter the list of Scouts so that only the Scouts you want to delete are displayed. You can use the Scout category selector at the top of the page, and the Filter scouts box. You can apply multiple filters. For more information about filtering Scouts, see Filter your Scouts.

    You can group Scouts with any combination of the following properties:

    • Scout category (EUC, Infrastructure, or Applications)

    • Scout type

    • Address that the Scout tests

    • Hive that initiates the Scout

    • Resource that the Scout tests through an EUC gateway

    • Customized labels that you can attach to your Scouts

  3. Select the checkbox at the top of the list to select all of the Scouts displayed in the list. Note that you can change the number of Scouts displayed per page at the bottom of the list.
    Delete a group of scouts

  4. Select Delete Scouts.

Edit Scouts

Edit a Scout

To edit the configuration of a single Scout:

  1. On the Synthetic Monitoring Home page, select a Scout to open the Scout details window.

  2. On the Scout details page, select Edit Scout to open the Scout configuration window.

  3. After you edit the Scout, click Save.