Ping Scout
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    Ping Scout

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    Article summary

    The Ping Scout tests the availability of a resource, and checks the packet round-trip time. You can use the ICMP protocol, or the more advanced TCP and UDP protocols which let you choose the port.

    Create a Ping Scout

    1. In the Scoutbees top bar, click Create Scout to open the Add New Scout window.

    2. From the Infrastructure tab, select Ping as the Scout Type.

    3. Select the locations (Hives) from which you want to initiate the ping test.

    4. Enter either the IP, FQDN, or hostname of the target for the test.

    5. Enter a Name for the Scout.

    6. Select how often you want the Scout to run the test with the Run Every slider.

    7. Optionally, attach Labels to your Scout. Labels are key-value pairs which can be used to organize your Scouts. For more information, visit Scout Labels.

    8. Optionally, click Show additional parameters to configure the following:

      • Protocol. Sets to use either the ICMP, TCP, or UDP protocol.
      • Port. If you have selected TCP or UDP as the protocol, this sets the relevant port.
      • Jitter. Sets whether you want to measure Jitter during the test.
      • Packets Sends. If you have selected to measure Jitter, this sets how many packets to send during the test. Each packet is sent at a rate of 1 ms.
      • Successful if. Sets the percentage of packets that must be received for the test to be successful.
      • Max Time To Live (TTL). Sets the time in milliseconds.
      • Timeout. Sets the maximum wait time for the test to finish.
      • Payload. If you have selected TCP or UDP as the protocol, this sets the size of the packet's payload (in bytes).
    9. Click Next: Alert Policy to set up alerts and notifications on the Scout before saving it. For more information, visit Alert Policies.

    Use Case

    To learn how to use Ping Scouts to troubleshoot network latency, use our interactive use cases guide:

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    Test Results

    Click on a test result to see the full details of the ping test. In this example, you can see the type of information returned for a ping test to controlup.com.

    You can see a summary of the Scout configuration, along with the statistics of the ping test.


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