Published App Usage Details Report

The Published App Usage Details enables you to monitor the use of published applications in your organization. The report shows the usage details of a published application by displaying the number of concurrent instances that were run in the selected time range, site, how many unique users used the application, how many times they opened it, and the duration of their sessions. The aggregated data shown in this report is only from Citrix Virtual Desktop sites connected to ControlUp.

Use the report to answer questions such as:

• How many users in my organization use application X?
• Which users use the application the most?
• How many sessions of application X are likely to run simultaneously?
• How long do sessions of application X usually last?
• How many licenses does my organization require for application X?

Report Functionality

The report provides the following functionalities:

• You can display data for a specific ControlUp folder. By default, the report displays app usage details for your entire organization.
• Select applications in the selected folder as needed.
• You can click a data point in the Concurrent Published Application Instances chart to view the number of instances and the user names of the top consumers of the selected published application. See below for more details.
• You can click and drag the mouse across a specific time period on the chart to zoom in on that time period.
• You can click an application name on the bottom of the chart to highlight or toggle the application on the chart.

No data available

If the Published App Usage Details report displays "No data available" in the folder field, the Citrix Virtual Desktops from which you are attempting to open the report hasn't been added to the ControlUp Monitor.

Concurrent Published Application Instances

The Concurrent Published Application Instances chart displays the following data:

• Peak Concurrent Instances. Largest number of instances of the published application that ran simultaneously at any time in the selected time range.
• Unique Named Users. Total number of users who opened the published application at least once during the selected time range.

Peak Concurrent Published Instances

The web UI updates application data every five minutes in order to provide high granularity of your environment’s application usage. The Concurrent Published Application Instances chart displays the peak concurrency usage of published application instances by calculating the total sum of processes that ran only in both the first and last seconds of each five minute interval, in the selected time range.

If a process ends before the last second of a five minute interval, the web UI doesn’t count it as a peak concurrent published instance in the chart. The web UI counts such processes as total instances that ran in the selected time range in the Usage Details grid below the chart.

If you click a data point in the chart, the Number of Instances popover displays the number of peak concurrent published instances as “0” if no process ran in both the first and last seconds of each five minute interval in the selected time range. The chart always displays the total sum of unique users for all processes that ran in the selected time range, including for processes that ran less than five minutes.

Column Descriptions

The Published App Usage Details report contains the following columns. By default, the Usage Details grid is sorted by total instances in descending order. You can click any user or machine name to display data only for that user or machine.

Column	Description
User Name	Name of the user that ran the selected application.
Machine Name	Name of the machine that ran the selected application.
Total Instances	Total number of application instances run by the user or the machine.
Total Duration	Total period of time during which the application instances were run by the user or the machine.
Average Duration	Average period of time during which each application instance was run by the user or the machine.