Security warning pops up when opening Real-Time Console

  • Updated on Sep 7, 2025
  • Published on Jul 19, 2022
  • 1 minute(s) read
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Issue

When running the signed version of the Real-Time DX Console, a security warning is displayed.
open file - security warning

Solution

The Real-Time DX Console requires a valid DigiCert Trusted Root G4 certificate to be installed on the machine.
Digital Signature details popup showing invalid certificate

There are two solutions to solve this problem:

  • Perform the latest Windows updates on your machine. The latest Windows updates automatically installs the DigiCert certificate on the machine.
  • Install the certificate manually by right-clicking the ControlUpConsole.exe > Digital Signatures > View Certificate > Install Certificate.
    Digital Signature details popup showing valid certificate