Send Messages

  • Updated on May 28, 2025
  • Published on Nov 29, 2023
  • 1 minute(s) read
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You can use ControlUp to send messages to your end users.

Permissions

To send a message to devices, you must have the permission Send Message.

Limit permission scope to certain devices

You can set the scope of a permission so that it applies only to certain devices. For example, you can give a user permission to perform an action (such as remote control) only on devices used by the Finance department. Learn more.

Send a message

To send a message to a device:

  1. Open the Actions menu for a device and select Send Message. Note that you can also send a message to multiple devices at the same time. Learn how to perform an action on multiple devices.
    Send Message action located under the Assist category when performing an action on a device.

  2. Select which users on the device you want to send the message to.
    Send message screen highlighting the option to select the users on the device.

  3. Enter the message you want to send and click Send Message.
    An example showing a test message being sent to all users on the device.

The message is displayed to the end user in a notification window:

Popup window displaying the message to the end user.

Auditing

When you send a message to a device, the following details are stored in the ControlUp Audit Log and System Events log:

  • Who sent the message.
  • What devices the message was sent to.
  • The content of the message.