This article is relevant ONLY if you are working in an On-Premises environment for ControlUp for VDI & DaaS Real-Time DX.
This is the less common deployment so this article may not apply to your environment.

Top Windows Errors Report - Missing Data

  • Updated on Sep 8, 2025
  • Published on Sep 24, 2021
  • 1 minute(s) read
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If you are using our Hybrid Cloud product, see the VDI & DaaS reports category for details on this report.

Top Windows Errors report is a monthly report which shows the most common Windows errors in your organization.
Top Windows Errors report

In case you see a gap in data or the report is empty, check the following settings:

  1. Go in the Real-Time DX Console to Settings -> Events Pane Settings
  2. Make sure the option "Collect Error Events" is checked
    Collect Error Events checkbox checked
  3. Go to Settings > Triggers Settings.
  4. Make sure that both, Errors in Application log and Errors in System log triggers are enabled.
    Triggers Settings pane displaying Errors in Application log and Errors in System log triggers
  5. To verify the data is collected, you can go to the Incidents Pane and verify that Windows Errors incidents are being collected successfully.
    Incidents Pane

Without those settings enabled, the report will be empty.