Contents x
    How to View Remote DX Data
    • 20 Jun 2025
    • 1 Minute to read
    • Print
    • Dark
      Light
    • PDF
    Contents

    How to View Remote DX Data

    • Updated on 20 Jun 2025
    • 1 Minute to read
    • Print
    • Dark
      Light
    • PDF
    Article summary

    This article covers how to see real-time and client metrics from Remote DX.

    See Real-Time Client Metrics

    You can see Remote DX client metrics using the VDI & DaaS web console or the Real-Time Console.

    Remote DX Preset

    To see real-time client metrics in the web console:

    1. Go to the Discovery page and select User Sessions from the topology.

      VDI App discovery page. In the topology, the 'User Sessions (all) option is currently selected.

    2. At the top-right of the grid, set the column preset to Remote DX.

      The preset selector dropdown at the top-right of the grid is open, highlighting the 'Remote DX' preset.

    The Remote DX preset shows all client device columns for your active user sessions. You can also use the column picker to add or remove Remote DX metrics from any column preset.

    The Real-Time Console also has a Remote DX preset under the Sessions tab to see all Remote DX metrics.The Remote DX preset in the real-time console displays remote dx-related columns.

    Client Connection Details

    In the web console, click the house icon under the Client Device Score column to see connection details for client devices that are not performing well.

    The 'Client Device Score' column displays a house icon when client metrics are available.

    The device's connection to the virtual environment is displayed, including various segments of the connection path.

    The Remote DX overlay shows a graphical connection flow from the client to the virtual machine. A list of client and sesion metrics are below the image.

    Drill down into Edge DX

    If the client device has the Edge DX Agent installed, then the device icon in the Remote DX connection details window is blue, as shown in the image above. Click on the device icon to drill down into Edge DX and see more information and perform actions on the client device.

    See Client Metrics

    To see client device metrics:

    1. In the web console, click the Reports icon and open the Session Activity report to see user sessions in your environment.
      Session Activity report in the VDI web app.

    2. Click on the User Name field for a session to drill down into the Session Details.

      Table of user sessions in the Session Activity report. The name of a user is highlighted.

    3. In the Session Details page, scroll down to the Remote DX section to see the network latency, WiFi signal strength, and client packet loss throughout the duration of the session.

      Remote DX information in the User Session Details report contains several metrics and graphs.

    To learn more, visit Session Activity Historical Report or User Session Details Report.

    Was this article helpful?
    What's Next