Uninstall Remote Clients from macOS Devices

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Uninstall Citrix Remote Clients Plugin from macOS

To uninstall the Citrix Remote Clients (formerly Remote DX) plugin from a macOS device, delete the following entries from the /Users/[user]/Library/Application Support/Citrix Receiver/Modules file:

  • cuepux.plugin

  • cuepux.plugin=On

  • [cuepux.plugin]

In addition, you need to delete the cuepux file from the following folders. You will be prompted for your administrator password:

  • /Users/[user]/Library/Application Support/Citrix/PlugIns

  • /Library/Application Support/ControlUp/RemoteDX-Citrix/cuepux.plugin

  • /Library/Application Support/ControlUp/RemoteDX-Citrix/config.json

Uninstall VMware Remote Clients Plugin

Follow the steps below according to the Mac app version you use:

Current app: Omnissa Horizon Client.app

Previous app: VMware Horizon Client.app

Uninstall VMware Remote Clients Plugin from macOS (Omnissa)

Run the following commands in Terminal. You will be prompted for your macOS administrator password:

  1. Remove the ControlUp plugin bundle from the VMware plugins folder:

    sudo rm -rf "/Library/Application Support/ControlUp/RemoteDX-VMWare/cuepux.plugin"

    This deletes the entire plugin bundle and its contents from the ControlUp RemoteDX-VMWare directory.

  2. Remove the plugin file from VMware's rdpvcbridge directory:

    sudo rm -f "/Library/.vmware/rdpvcbridge/libcuepux.dylib"

    This deletes the plugin library file from VMware's hidden framework folder.

  3. Remove the plugin file from Omnissa's rdpvcbridge directory:

    sudo rm -f "/Library/.omnissa/rdpvcbridge/libcuepux.dylib"

    This deletes the plugin library file from the Omnissa hidden framework folder.

  4. To verify if the removal was successful:

    find / -name libcuepux.dylib -print 2>/dev/null

If no output results, the plugin was removed successfully.

Uninstall VMware Remote Clients Plugin from macOS (VMware)

To uninstall the VMware Remote Clients plugin from a macOS device:

  1. Run the following command to remove the link to the Remote Clients plugin from the VMware plugins folder:

    rm -f "/Applications/VMware Horizon Client.app/Contents/Frameworks/rdpvcbridge/libcuepux.dylib"
    
  2. Run the following command to remove the plugin files and folder:

    rm -rf "/Library/Application Support/ControlUp/RemoteDX-VMWare"