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    Cloud Locations Used by ControlUp Products
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      Contents

      Cloud Locations Used by ControlUp Products

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        Article Summary

        The following article provides an overview of cloud endpoints used by our products.

        Communication Ports

        For a complete list of all the communication ports required for US (+non-EU) customers only to use ControlUp, see Communication Ports Used By ControlUp: Hybrid Cloud. For the ports required for EU customers only, see Communication Ports Used By ControlUp: Hybrid Cloud (EU Customers).

        IP Allowlist

        Note that if you are using IP allowlisting on your firewall, it is important to regularly update your allowlist with the latest IP addresses of our services.

        ControlUp DEX Platform Access

        Host NameIPCloud ServiceCloud Service RegionService
        app.controlup.com52.188.67.83AzureUSDEX Web Console & license server
        app.controlup.com65.52.144.248AzureEuropeDEX Web Console & license server

        Real-Time DX (Hybrid Cloud)

        Host NameIPCloud ServiceCloud Service RegionService
        fe1.controlup.com
        fe3.controlup.com
        		52.31.169.19
        52.31.158.49
        		AWSEurope (Ireland)Real-Time DX login services
        fe2.controlup.com
        fe4.controlup.com        		52.22.91.133
        52.23.86.15
        		AWSUS East (N. Virginia)Real-Time DX login services
        rt-app.controlup.com18.200.38.56
        52.212.202.250        		AWSEurope (Ireland)Real-Time DX configuration services
        rt-app.controlup.com34.195.43.52
        54.86.39.124        		AWSUS East (N. Virginia)Real-Time DX configuration services
        rt-app-us.controlup.com34.196.100.225
        52.4.16.92        		AWSUS East (N. Virginia)Real-Time DX configuration services
        rt-app-eu-central-1.controlup.com3.73.8.16
        18.192.200.97        		AWSEurope (Frankfurt)Real-Time DX configuration services
        rt-app-eu.controlup.com3.73.8.16
        18.192.200.97        		AWSEurope (Frankfurt)Real-Time DX configuration services
        monitor-receiver-us.controlup.com---AzureUS EastReport and historical data uploads US
        monitor-receiver-eu.controlup.com---AzureEuropeReport and historical data uploads EU and rest of world
        cu-ca-us.controlup.comDynamic IPsAWSUS East (N. Virginia)Real-Time DX Centralized Auditing services
        cu-ca-eu.controlup.comDynamic IPsAWSEurope (Ireland)Real-Time DX Centralized Auditing services
        mp.controlup.com54.145.10.60
        3.229.60.149
        50.19.173.115        		AWSUS East (N. Virginia)Real-Time DX <> Solve query engine
        s3.amazonaws.com---AWSUS East (N. Virginia)Real-Time DX / Insights historical data uploads
        s3.eu-central-1.amazonaws.com---AWSEurope (Frankfurt)Real-Time DX / Insights historical data uploads
        app.controlup.com52.188.67.83AzureUSReal-Time DX login services
        app.controlup.com65.52.144.248AzureEuropeReal-Time DX login services
        solve.controlup.comGeo-based:
          US:
        • 23.20.119.252
        • 54.84.125.219
          EU:
        • 18.195.243.229
        • 18.158.67.121
        		AWSUS East (N. Virginia)Solve Web Console
        insights-hec.controlup.comDynamic IPsAWSUS East (N. Virginia)HTTP Event Collector (HEC) Endpoint - telemetry data from ControlUp Monitors
        insights.controlup.comDynamic IPsAWSUS East (N. Virginia)Insights Web Console
        ---3.69.222.61
        3.120.161.2
        3.70.55.18        		AWSEurope (Frankfurt)Network Load Balancer for GDPR Frontend services
        uploader-eu-central-1.controlup.com3.120.161.2
        3.69.222.61        		AWSEurope (Frankfurt)Uploader Web Service

        Edge DX

        Host NameCloud ServiceUsed for
        [tenant].sip.controlup.comAzureEdge DX Portal
        edgedx-functions.azurewebsites.netAzureFirst-time registration of Edge DX tenant
        downloads.sip.controlup.comAzureAgent downloads
        maps.google.comGoogle CloudDisplay geolocation

        Cloud Locations Used by Edge DX

        Edge DX hosts in the following Azure locations

        • US East (Virginia)
        • Central US (Iowa)
        • Canada Central (Toronto)
        • Germany North (Berlin)
        • West Europe (Amsterdam)
        • Sweden Central (Galve)
        • France Central (Paris)
        • Switzerland North (Zurich)
        • UAE North (Dubai)
        • Central India (Pune)

        Scoutbees

        This section provides an overview of all external connections used by Scoutbees.

        Scoutbees Endpoints

        These endpoints are used by Scoutbees. Make sure you have enabled them via TCP port 443 (HTTPS).

        US Region

        • app.scoutbees.io
        • api.scoutbees.io
        • ws.scoutbees.io

        EU Region

        • app.eu.scoutbees.io
        • api.eu.scoutbees.io
        • ws.eu.scoutbees.io

        IP Addresses used for Alerts

        Alert notifications are sent from the following IP addresses:

        • US Region: 54.227.226.171
        • EU Region: 18.156.103.107

        Cloud Locations Used by Scoutbees

        Cloud Hive LocationHive Name (API)IP Addresses
        EU (Frankfurt)eu-central-13.68.42.249
        18.192.246.141
        18.196.71.73
        18.193.253.189
        US East (North Virginia)us-east-144.195.57.11
        3.211.41.46
        18.210.30.146
        54.172.165.102
        Asia (Sydney)ap-southeast-254.79.113.123
        3.106.81.135
        13.55.189.163
        54.253.81.89
        Nordics (Oslo)norwayeast51.107.209.81
        51.107.209.179
        51.107.209.219
        Asia East (Hong Kong)eastasia20.239.181.137
        20.239.88.186
        20.239.92.50
        US West (Seattle)westus220.80.190.2
        20.80.190.50
        20.80.191.31
        South India (Chennai)southindia20.235.18.189
        20.235.20.227
        20.235.21.126
        UK (London)eu-west-23.11.161.196
        3.11.54.111
        3.8.248.71
        Africa (Cape Town)af-south-113.245.225.69
        13.245.215.5
        13.244.81.204
        South Central US (Texas)southcentralus20.165.26.222
        20.165.27.71
        20.225.142.48
        Canada (Montreal)ca-central-152.60.246.48
        99.79.25.255
        52.60.233.242
        Brazil (Sau Paulo)sa-east-118.228.84.68
        18.230.52.221
        18.230.53.130
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