Contents x
    Cloud Locations Used by ControlUp Products
      • Print
      • Dark
        Light
      • PDF
      Contents

      Cloud Locations Used by ControlUp Products

        • Print
        • Dark
          Light
        • PDF
        Article summary

        The following article provides an overview of cloud endpoint locations used by ControlUp. It doesn't include all of the communication requirements to deploy each product of the ControlUp platform.

        For a complete list of the communication ports that are required to deploy ControlUp, visit the following articles according to product:

        IP Allowlist

        Note that if you are using IP allowlisting on your firewall, it is important to regularly update your allowlist with the latest IP addresses of our services.

        ControlUp DEX Platform Access

        Host NameIPCloud ServiceCloud Service RegionService
        app.controlup.com20.168.200.122AzureUSDEX Web Console & license server
        app.controlup.com20.4.63.242AzureEuropeDEX Web Console & license server
        app.controlup.com20.220.227.160AzureCanadaDEX Web Console & license server

        Real-Time DX

        Host NameIPCloud ServiceCloud Service RegionService
        fe1.controlup.com
        fe3.controlup.com
        		52.31.169.19
        52.31.158.49
        		AWSEurope (Ireland)Real-Time DX login services
        fe2.controlup.com
        fe4.controlup.com        		52.22.91.133
        52.23.86.15
        		AWSUS East (N. Virginia)Real-Time DX login services
        rt-app.controlup.com18.200.38.56
        52.212.202.250        		AWSEurope (Ireland)Real-Time DX configuration services
        rt-app.controlup.com34.195.43.52
        54.86.39.124        		AWSUS East (N. Virginia)Real-Time DX configuration services
        rt-app-us.controlup.com34.196.100.225
        52.4.16.92        		AWSUS East (N. Virginia)Real-Time DX configuration services
        rt-app-eu-central-1.controlup.com3.73.8.16
        18.192.200.97        		AWSEurope (Frankfurt)Real-Time DX configuration services
        rt-app-eu.controlup.com3.73.8.16
        18.192.200.97        		AWSEurope (Frankfurt)Real-Time DX configuration services
        monitor-receiver-azure-eastus-prod.controlup.com20.168.200.122AzureUS EastReport and historical data uploads US and rest of world
        monitor-receiver-azure-westeurope-prod.controlup.com20.4.63.242AzureEuropeReport and historical data uploads EU only
        monitor-receiver-azure-canadacentral-prod.controlup.com20.220.227.160AzureCanadaReport and historical data uploads Canada only
        cu-ca-us.controlup.comDynamic IPsAWSUS East (N. Virginia)Real-Time DX Centralized Auditing services
        cu-ca-eu.controlup.comDynamic IPsAWSEurope (Ireland)Real-Time DX Centralized Auditing services
        mp.controlup.com54.145.10.60
        3.229.60.149
        50.19.173.115        		AWSUS East (N. Virginia)Real-Time DX <> Solve query engine
        app.controlup.com20.168.200.122AzureUSReal-Time DX login services
        app.controlup.com20.4.63.242AzureEuropeReal-Time DX login services
        app.controlup.com20.220.227.160AzureCanadaReal-Time DX login services
        solve.controlup.comGeo-based:
          US:
        • 23.20.119.252
        • 54.84.125.219
          EU:
        • 18.195.243.229
        • 18.158.67.121
        		AWSUS East (N. Virginia)Solve Web Console
        insights-hec.controlup.comDynamic IPsAWSUS East (N. Virginia)HTTP Event Collector (HEC) Endpoint - telemetry data from ControlUp Monitors
        insights.controlup.comDynamic IPsAWSUS East (N. Virginia)Web Console
        ---3.69.222.61
        3.120.161.2
        3.70.55.18        		AWSEurope (Frankfurt)Network Load Balancer for GDPR Frontend services

        ControlUp for Desktops

        Host NameCloud ServiceUsed for
        [tenant].sip.controlup.comAzureWSS (secure websocket) connection to the tenant is required for Remote Control, Remote Shadow, and Remote Shell.
        edgedx-functions.azurewebsites.netAzureFirst-time registration of your ControlUp tenant
        downloads.sip.controlup.comAzureAgent downloads
        maps.google.comGoogle CloudDisplay geolocation

        Cloud Locations Used by ControlUp for Desktops

        ControlUp for Desktops hosts in the following Azure locations

        • US East (Virginia)
        • Central US (Iowa)
        • Canada Central (Toronto)
        • Germany North (Berlin)
        • West Europe (Amsterdam)
        • Sweden Central (Galve)
        • France Central (Paris)
        • Switzerland North (Zurich)
        • UAE North (Dubai)
        • Central India (Pune)

        Scoutbees

        This section provides an overview of all external connections used by Scoutbees.

        Scoutbees Endpoints

        These endpoints are used by Scoutbees. Make sure you have enabled them via TCP port 443 (HTTPS).

        US Region

        • app.scoutbees.io
        • api.scoutbees.io
        • ws.scoutbees.io

        EU Region

        • app.eu.scoutbees.io
        • api.eu.scoutbees.io
        • ws.eu.scoutbees.io

        IP Addresses used for Alerts

        Alert notifications are sent from the following IP addresses:

        • US Region: 54.227.226.171
        • EU Region: 18.156.103.107

        Cloud Locations Used by Scoutbees

        Cloud Hive LocationHive Name (API)IP Addresses
        EU (Frankfurt)eu-central-13.68.42.249
        18.192.246.141
        18.196.71.73
        18.193.253.189
        US East (North Virginia)us-east-144.195.57.11
        3.211.41.46
        18.210.30.146
        54.172.165.102
        Asia (Sydney)ap-southeast-254.79.113.123
        3.106.81.135
        13.55.189.163
        54.253.81.89
        Nordics (Oslo)norwayeast51.107.209.81
        51.107.209.179
        51.107.209.219
        Asia East (Hong Kong)eastasia20.239.181.137
        20.239.88.186
        20.239.92.50
        US West (Seattle)westus220.80.190.2
        20.80.190.50
        20.80.191.31
        South India (Chennai)southindia20.235.18.189
        20.235.20.227
        20.235.21.126
        UK (London)eu-west-23.11.161.196
        3.11.54.111
        3.8.248.71
        Africa (Cape Town)af-south-113.245.225.69
        13.245.215.5
        13.244.81.204
        South Central US (Texas)southcentralus20.165.26.222
        20.165.27.71
        20.225.142.48
        Canada (Montreal)ca-central-152.60.246.48
        99.79.25.255
        52.60.233.242
        Brazil (Sao Paulo)sa-east-118.228.84.68
        18.230.52.221
        18.230.53.130
        Was this article helpful?
        What's Next