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Cloud Locations Used by ControlUp Products
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The following article provides an overview of cloud endpoints used by our products.
For a complete list of all the communication ports required for US (+non-EU) customers only to use ControlUp, see Communication Ports Used By ControlUp: Hybrid Cloud. For the ports required for EU customers only, see Communication Ports Used By ControlUp: Hybrid Cloud (EU Customers).
Note that if you are using IP allowlisting on your firewall, it is important to regularly update your allowlist with the latest IP addresses of our services.
ControlUp DEX Platform Access
Host Name | IP | Cloud Service | Cloud Service Region | Service |
---|---|---|---|---|
app.controlup.com | 52.188.67.83 | Azure | US | DEX Web Console & license server |
app.controlup.com | 65.52.144.248 | Azure | Europe | DEX Web Console & license server |
Real-Time DX (Hybrid Cloud)
Host Name | IP | Cloud Service | Cloud Service Region | Service |
---|---|---|---|---|
fe1.controlup.com fe3.controlup.com | 52.31.169.19 52.31.158.49 | AWS | Europe (Ireland) | Real-Time DX login services |
fe2.controlup.com fe4.controlup.com | 52.22.91.133 52.23.86.15 | AWS | US East (N. Virginia) | Real-Time DX login services |
rt-app.controlup.com | 18.200.38.56 52.212.202.250 | AWS | Europe (Ireland) | Real-Time DX configuration services |
rt-app.controlup.com | 34.195.43.52 54.86.39.124 | AWS | US East (N. Virginia) | Real-Time DX configuration services |
rt-app-us.controlup.com | 34.196.100.225 52.4.16.92 | AWS | US East (N. Virginia) | Real-Time DX configuration services |
rt-app-eu-central-1.controlup.com | 3.73.8.16 18.192.200.97 | AWS | Europe (Frankfurt) | Real-Time DX configuration services |
rt-app-eu.controlup.com | 3.73.8.16 18.192.200.97 | AWS | Europe (Frankfurt) | Real-Time DX configuration services |
monitor-receiver-us.controlup.com | --- | Azure | US East | Report and historical data uploads US |
monitor-receiver-eu.controlup.com | --- | Azure | Europe | Report and historical data uploads EU and rest of world |
cu-ca-us.controlup.com | Dynamic IPs | AWS | US East (N. Virginia) | Real-Time DX Centralized Auditing services |
cu-ca-eu.controlup.com | Dynamic IPs | AWS | Europe (Ireland) | Real-Time DX Centralized Auditing services |
mp.controlup.com | 54.145.10.60 3.229.60.149 50.19.173.115 | AWS | US East (N. Virginia) | Real-Time DX <> Solve query engine |
s3.amazonaws.com | --- | AWS | US East (N. Virginia) | Real-Time DX / Insights historical data uploads |
s3.eu-central-1.amazonaws.com | --- | AWS | Europe (Frankfurt) | Real-Time DX / Insights historical data uploads |
app.controlup.com | 52.188.67.83 | Azure | US | Real-Time DX login services |
app.controlup.com | 65.52.144.248 | Azure | Europe | Real-Time DX login services |
solve.controlup.com | Geo-based:
| AWS | US East (N. Virginia) | Solve Web Console |
insights-hec.controlup.com | Dynamic IPs | AWS | US East (N. Virginia) | HTTP Event Collector (HEC) Endpoint - telemetry data from ControlUp Monitors |
insights.controlup.com | Dynamic IPs | AWS | US East (N. Virginia) | Insights Web Console |
--- | 3.69.222.61 3.120.161.2 3.70.55.18 | AWS | Europe (Frankfurt) | Network Load Balancer for GDPR Frontend services |
uploader-eu-central-1.controlup.com | 3.120.161.2 3.69.222.61 | AWS | Europe (Frankfurt) | Uploader Web Service |
Edge DX
Host Name | Cloud Service | Used for |
---|---|---|
[tenant].sip.controlup.com | Azure | Edge DX Portal |
edgedx-functions.azurewebsites.net | Azure | First-time registration of Edge DX tenant |
downloads.sip.controlup.com | Azure | Agent downloads |
maps.google.com | Google Cloud | Display geolocation |
Cloud Locations Used by Edge DX
Edge DX hosts in the following Azure locations
- US East (Virginia)
- Central US (Iowa)
- Canada Central (Toronto)
- Germany North (Berlin)
- West Europe (Amsterdam)
- Sweden Central (Galve)
- France Central (Paris)
- Switzerland North (Zurich)
- UAE North (Dubai)
- Central India (Pune)
Scoutbees
This section provides an overview of all external connections used by Scoutbees.
Scoutbees Endpoints
These endpoints are used by Scoutbees. Make sure you have enabled them via TCP port 443 (HTTPS).
US Region
- app.scoutbees.io
- api.scoutbees.io
- ws.scoutbees.io
EU Region
- app.eu.scoutbees.io
- api.eu.scoutbees.io
- ws.eu.scoutbees.io
IP Addresses used for Alerts
Alert notifications are sent from the following IP addresses:
- US Region: 54.227.226.171
- EU Region: 18.156.103.107
Cloud Locations Used by Scoutbees
Cloud Hive Location | Hive Name (API) | IP Addresses |
---|---|---|
EU (Frankfurt) | eu-central-1 | 3.68.42.249 18.192.246.141 18.196.71.73 18.193.253.189 |
US East (North Virginia) | us-east-1 | 44.195.57.11 3.211.41.46 18.210.30.146 54.172.165.102 |
Asia (Sydney) | ap-southeast-2 | 54.79.113.123 3.106.81.135 13.55.189.163 54.253.81.89 |
Nordics (Oslo) | norwayeast | 51.107.209.81 51.107.209.179 51.107.209.219 |
Asia East (Hong Kong) | eastasia | 20.239.181.137 20.239.88.186 20.239.92.50 |
US West (Seattle) | westus2 | 20.80.190.2 20.80.190.50 20.80.191.31 |
South India (Chennai) | southindia | 20.235.18.189 20.235.20.227 20.235.21.126 |
UK (London) | eu-west-2 | 3.11.161.196 3.11.54.111 3.8.248.71 |
Africa (Cape Town) | af-south-1 | 13.245.225.69 13.245.215.5 13.244.81.204 |
South Central US (Texas) | southcentralus | 20.165.26.222 20.165.27.71 20.225.142.48 |
Canada (Montreal) | ca-central-1 | 52.60.246.48 99.79.25.255 52.60.233.242 |
Brazil (Sau Paulo) | sa-east-1 | 18.228.84.68 18.230.52.221 18.230.53.130 |