Cloud Locations Used by ControlUp Products
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    Cloud Locations Used by ControlUp Products

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    Article Summary

    The following article provides an overview of cloud endpoints used by our products.

    Communication Ports

    For a complete list of all the communication ports required for US (+non-EU) customers only to use ControlUp, see Communication Ports Used By ControlUp: Hybrid Cloud. For the ports required for EU customers only, see Communication Ports Used By ControlUp: Hybrid Cloud (EU Customers).

    IP Allowlist

    Note that if you are using IP allowlisting on your firewall, it is important to regularly update your allowlist with the latest IP addresses of our services.

    ControlUp DEX Platform Access

    Host NameIPCloud ServiceCloud Service RegionService
    app.controlup.com52.188.67.83AzureUSDEX Web Console & license server
    app.controlup.com65.52.144.248AzureEuropeDEX Web Console & license server

    Real-Time DX (Hybrid Cloud)

    Host NameIPCloud ServiceCloud Service RegionService
    fe1.controlup.com
    fe3.controlup.com
    52.31.169.19
    52.31.158.49
    AWSEurope (Ireland)Real-Time DX login services
    fe2.controlup.com
    fe4.controlup.com
    52.22.91.133
    52.23.86.15
    AWSUS East (N. Virginia)Real-Time DX login services
    rt-app.controlup.com18.200.38.56
    52.212.202.250
    AWSEurope (Ireland)Real-Time DX configuration services
    rt-app.controlup.com34.195.43.52
    54.86.39.124
    AWSUS East (N. Virginia)Real-Time DX configuration services
    rt-app-us.controlup.com34.196.100.225
    52.4.16.92
    AWSUS East (N. Virginia)Real-Time DX configuration services
    rt-app-eu-central-1.controlup.com3.73.8.16
    18.192.200.97
    AWSEurope (Frankfurt)Real-Time DX configuration services
    rt-app-eu.controlup.com3.73.8.16
    18.192.200.97
    AWSEurope (Frankfurt)Real-Time DX configuration services
    monitor-receiver-us.controlup.com---AzureUS EastReport and historical data uploads US
    monitor-receiver-eu.controlup.com---AzureEuropeReport and historical data uploads EU and rest of world
    cu-ca-us.controlup.comDynamic IPsAWSUS East (N. Virginia)Real-Time DX Centralized Auditing services
    cu-ca-eu.controlup.comDynamic IPsAWSEurope (Ireland)Real-Time DX Centralized Auditing services
    mp.controlup.com54.145.10.60
    3.229.60.149
    50.19.173.115
    AWSUS East (N. Virginia)Real-Time DX <> Solve query engine
    s3.amazonaws.com---AWSUS East (N. Virginia)Real-Time DX / Insights historical data uploads
    s3.eu-central-1.amazonaws.com---AWSEurope (Frankfurt)Real-Time DX / Insights historical data uploads
    app.controlup.com52.188.67.83AzureUSReal-Time DX login services
    app.controlup.com65.52.144.248AzureEuropeReal-Time DX login services
    solve.controlup.comGeo-based:
      US:
    • 23.20.119.252
    • 54.84.125.219
      EU:
    • 18.195.243.229
    • 18.158.67.121
    AWSUS East (N. Virginia)Solve Web Console
    insights-hec.controlup.comDynamic IPsAWSUS East (N. Virginia)HTTP Event Collector (HEC) Endpoint - telemetry data from ControlUp Monitors
    insights.controlup.comDynamic IPsAWSUS East (N. Virginia)Insights Web Console
    ---3.69.222.61
    3.120.161.2
    3.70.55.18
    AWSEurope (Frankfurt)Network Load Balancer for GDPR Frontend services
    uploader-eu-central-1.controlup.com3.120.161.2
    3.69.222.61
    AWSEurope (Frankfurt)Uploader Web Service

    Edge DX

    Host NameCloud ServiceUsed for
    [tenant].sip.controlup.comAzureEdge DX Portal
    edgedx-functions.azurewebsites.netAzureFirst-time registration of Edge DX tenant
    downloads.sip.controlup.comAzureAgent downloads
    maps.google.comGoogle CloudDisplay geolocation

    Cloud Locations Used by Edge DX

    Edge DX hosts in the following Azure locations

    • US East (Virginia)
    • Central US (Iowa)
    • Canada Central (Toronto)
    • Germany North (Berlin)
    • West Europe (Amsterdam)
    • Sweden Central (Galve)
    • France Central (Paris)
    • Switzerland North (Zurich)
    • UAE North (Dubai)
    • Central India (Pune)

    Scoutbees

    This section provides an overview of all external connections used by Scoutbees.

    Scoutbees Endpoints

    These endpoints are used by Scoutbees. Make sure you have enabled them via TCP port 443 (HTTPS).

    US Region

    • app.scoutbees.io
    • api.scoutbees.io
    • ws.scoutbees.io

    EU Region

    • app.eu.scoutbees.io
    • api.eu.scoutbees.io
    • ws.eu.scoutbees.io

    IP Addresses used for Alerts

    Alert notifications are sent from the following IP addresses:

    • US Region: 54.227.226.171
    • EU Region: 18.156.103.107

    Cloud Locations Used by Scoutbees

    Cloud Hive LocationHive Name (API)IP Addresses
    EU (Frankfurt)eu-central-13.68.42.249
    18.192.246.141
    18.196.71.73
    18.193.253.189
    US East (North Virginia)us-east-144.195.57.11
    3.211.41.46
    18.210.30.146
    54.172.165.102
    Asia (Sydney)ap-southeast-254.79.113.123
    3.106.81.135
    13.55.189.163
    54.253.81.89
    Nordics (Oslo)norwayeast51.107.209.81
    51.107.209.179
    51.107.209.219
    Asia East (Hong Kong)eastasia20.239.181.137
    20.239.88.186
    20.239.92.50
    US West (Seattle)westus220.80.190.2
    20.80.190.50
    20.80.191.31
    South India (Chennai)southindia20.235.18.189
    20.235.20.227
    20.235.21.126
    UK (London)eu-west-23.11.161.196
    3.11.54.111
    3.8.248.71
    Africa (Cape Town)af-south-113.245.225.69
    13.245.215.5
    13.244.81.204
    South Central US (Texas)southcentralus20.165.26.222
    20.165.27.71
    20.225.142.48
    Canada (Montreal)ca-central-152.60.246.48
    99.79.25.255
    52.60.233.242
    Brazil (Sau Paulo)sa-east-118.228.84.68
    18.230.52.221
    18.230.53.130

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