The table below details which key ControlUp for Desktops, Compliance and Apps features are supported on different operating systems.
| Windows 10 version 1607+ (x64) Windows 11 Windows Server 2016 or higher |
macOS Ventura (13) macOS Sonoma (14) macOS Sequoia (15) macOS Tahoe (26) macOS 27 |
Linux / thin clients | ChromeOS | |
|---|---|---|---|---|
| Endpoint & App Monitoring | Yes | Yes | Yes | Yes |
| Device Health Scores | Yes | Yes | Yes | Yes |
| Remediation Actions & Scripts | Yes | Yes | Yes | Partial (Reboot, Clear User Profiles and Factory Reset actions only. Requires the Google Cloud connector. Scripts aren't supported.) |
| Automated Optimization | Yes | Yes | Yes | No |
| Remote Assist & Control | Yes | Yes | Yes (can't initiate remote control on devices with no active user) | Yes (through Chrome Remote Desktop) |
| Remote Control for Unmanaged Devices | Yes | Yes | No | No |
| Live Remote Management | Yes (File Browser, Registry Editor, Services, Active Processes, Network and Storage) | Yes (File Browser and Process List only. Requires Agent version 2.18.3 or higher.) | No | No |
| ServiceNow Integration | Yes | Yes | Yes | Yes |
| Employee-centric Dashboards & Experience Scoring | Yes | Yes | No | No |
| User Activity Analytics | Yes | Yes | No | No |
| Qualitative Employee Sentiment | Yes | Yes | No | No |
| Unified Comms Monitoring | Yes | Yes (minute-by-minute metrics from the Agent are available only for Microsoft Teams) | Yes (metrics available only from the Microsoft Teams / Zoom APIs) | Yes (metrics available only from the Microsoft Teams / Zoom APIs) |
| Windows 365 Client Device Insights | Yes | No | No | No |
| Data from Connected Monitors | Yes | Yes | Yes | No |
| ControlUp for Compliance | Yes | Yes (third-party app patching only. OS patches and misconfigurations aren't supported.) | No | No |
| ControlUp for Apps | Yes (Google Chrome, Microsoft Edge and Island) | Yes (Google Chrome and Microsoft Edge. Requires Agent version 2.18 or higher.) | Yes (IGEL OS 12 with Agent version 2.17.2 or higher) | No |
| Script languages | PowerShell, Command Script (cmd), VBScript, JScript | Z shell, Bash, Shell Script (sh), Python, Python 3, Swift, PowerShell | Bash, Shell Script (sh), Python, Python 3, Swift, PowerShell | No |
| Script triggers | All triggers, including Network Change, Process Started, logon, logoff and session triggers | Time-based, Agent service start and stop, and Custom Action (System and User) | Time-based, Agent service start and stop, and Custom Action (System) | No |
| Remote Shell | Yes (Command Prompt) | Yes (Z shell) | Yes (root only) | No |
| Send Message | Yes | Yes | Yes | No |
| Log Off User action | Yes | No | No | No |
| Smart Consent Bypass for Remote Control | Yes | No | No | No |
| ControlUp Resolve | Yes | No | No | No |
| Missing Patches | Yes | Yes | No | No |
| Windows Event Log | Yes | No | No | No |
| Crash data | Yes (blue screens, app crashes and app hangs) | Yes (app crashes only. Requires Agent version 2.18.3 or higher.) | No | No |
| Services | Yes (view and manage) | No | Yes (view only) | No |
| Sessions, Top Apps and Stopped Processes tabs | Yes | No | No | No |
| Agent Manager and built-in version control | Yes (install the Agent Manager or the Agent) | Yes (install the Agent Manager or the Agent) | No (install the Agent directly) | No |
| Agent proxy configuration | Set during installation | Uses the proxy server configured in macOS settings | Set during installation | Not applicable |
| Agent uninstall password | Yes | No | No | Not applicable |
Thin clients
Some thin-client vendors provide the ControlUp for Desktops Agent through their own method (such as an app marketplace). Some new features might not be available on all thin clients due to a delay in the thin-client vendor publishing the latest Agent version. For details, read the following deployment articles: