ControlUp On-Premises

The following article walks you through the steps to install the Real-Time Console on your on-premises environment. Installation Files Installation files for all on-premises components are provided by our support team. Contact us at support@con...

The following article walks you through the steps to install the ControlUp On-Premises (COP) Server. The server functions as the host server for COP backend services, such as user management, historical data uploader, or other communication services...

In COP, you can configure a failover cluster that consists of two COP server nodes. The following article walks you through the installation and configuration of a secondary COP server, and assumes that you have already installed COP on the primary ...

Introduction During the installation of the ControlUp On-Premises (COP) server, two important log files are written to the %APPDATA%\Local\Temp folder on the COP server: ControlUp Server_Timestamp.log ControlUp Server_Timestamp_001_Setup.m...

For ControlUp On-Premises (COP) version 8.7 and all higher versions, you must use a JSON Web Token (JWT) to connect any ControlUp Monitor to Solve On-Premises (SOP). The following article walks you through the steps required to implement this securi...

ControlUp On-Premises (COP) version 8.8 supports tenant domain creation. In COP Multi-tenancy mode, your main domain (A) contains the installed COP Server (IIS, LDS, SQL Server) and Real-Time Console. You create an additional secondary domain (B) fo...

Introduction The ControlUp On-Premises (COP) deployment requires a database to store incidents, script actions , and virtual expert recommendations. The following article provides information on how to install and configure a COP database. Su...