Create Alerts
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    Create Alerts

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    Article summary

    Create alerts to be notified of important events and to run automated scripts. For example, you can set an alert for a high CPU load. Alert notifications identify all the devices which triggered the alert.

    Access and View Alerts

    If you access Edge DX using ControlUp's DEX management platform (app.controlup.com), click on the Devices icon and go to Configuration > Alerts.

    If you access Edge DX using the web UI (solve.controlup.com) or by direct tenant URL (<tenant-name>.sip.controlup.com), click on the Configuration icon and select Alerts.

    Create an Alert

    Follow these steps to create an alert in Edge DX:

    1. Go to the Alerts page and click Add Alert. Read the section above to learn how to get to the Alerts page.
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    2. Input a Name and a Description for the new alert. In the screenshot shown below for the new alert example, the Name input for the new alert is Alert for CPU Load Over 30, and the Description input for the new alert is Trigger alert when CPU load exceeds 30.

    3. In the Conditions section, select a Data Index that includes the parameter which you want to use to define the threshold for your new alert. In the screenshot shown for the new alert example, Alert for CPU Load Over 30, the index selected is device_status, since that index includes the parameter cpuload.

    4. Click image.pngto add conditions for the new alert, that is, to specify the conditions that will cause the alert to be triggered. You can add multiple conditions.

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    1. Select the data index field to query, to select the parameter from the Data Index you selected in the previous step, which you want to use to define the threshold for your alert. In the screenshot shown for the new alert example, Alert for CPU Load Over 30, the parameter selected is cpuload.

    image.png

    1. Select the relevant equality / inequality symbol or condition for the threshold you want to set.
    2. Input the data index value to look for, that is, the threshold value for the alert parameter you selected in the previous step.

    image.png

    In the screenshot shown for the new alert example, Alert for CPU Load Over 30, the inequality selected is >=, greater than or equal to, and the value input for the threshold value is 30.
    The result is a new alert named ‘Alert for CPU Load Over 30’, which is triggered when the cpu load reaches or exceeds 30.

    image.png

    1. Designate follow-up Actions for the new alert, to be executed when the alert is triggered. Options for follow-up Actions are shown in the table below:
    Action NameProcedure for Designating the ActionAction Executed when the Alert is Triggered
    Webhook URLEnter a URL.An HTTP POST is sent to the URL.
    Custom ActionSelect a Custom Action from the menu. (This is an option only if you selected a specific Device Platform in the Alert Conditions.)A notification in the form of the selected Custom Action is sent to the device which triggered the alert.
    Email AddressesEnter an email address, or string of semi-colon separated email addresses.An email is sent to the email address(es).
    1. Click Create Alert. In Configuration > Alerts, you can view the new alert in the list of alerts on the Alerts page.

    Create an Alert from a Device Metric

    When you are viewing details for a specific device in the device drilldown page, you can click the alert icon next to a widget to quickly create an alert based on the metric shown in the widget. After you click the alerts icon, the relevant fields in the alert configuration page are preconfigured to target that metric.

    Modify an Existing Alert

    Follow these steps to modify an existing alert in Edge DX. Note that you can delete an alert, but you can't disable an alert.

    1. Go to the alerts page and select the existing alert that you want to modify.

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    1. Modify the Alert parameters in the Alert dialog box and click Update Alert.

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