This article is relevant ONLY if you are working in an On-Premises environment for ControlUp for VDI & DaaS Real-Time DX.
This is the less common deployment so this article may not apply to your environment.

Data appears only in some reports

  • Updated on Dec 19, 2024
  • Published on Sep 24, 2021
  • 1 minute(s) read
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Issue

In your Insights view, you receive no results for User Session Count, but do receive data from User Session Activity.

Cause

ControlUp Insights supports only Chrome browser.

Solution

Try to run ControlUp Insights in Chrome.