Integration with Microsoft Teams

  • Updated on Jul 14, 2025
  • Published on Jun 27, 2022
  • 1 minute(s) read
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You can integrate Microsoft Teams using an alert policy to automatically send a message to a Microsoft Teams channel via Teams Workflows, if there is an issue with a Scout.

After you create the Microsoft Teams integration, you can select the integration workflow as the notification method when you create an alert policy. For details, view Alert Policies.

Prerequisite: Add a Webhook Connector in Microsoft Teams

You must first add a Webhook connector to the Microsoft Teams channel that will receive the alert notification, by using Microsoft Workflows. To do this, follow these steps:

  1. Go to the Microsoft Teams team that you want to connect to Synthetic Monitoring.
  2. Click the 3 dots and select Add channel.
    Select Add channel
    You can also add a channel by clicking the + sign at the top of the screen.
  3. Create the channel.
  4. In the new channel, click the 3 dots and select Workflows from the dropdown list.
    Select Workflows
  5. In the screen that opens, under the All Templates section, select the option Post to a channel when a Webhook request is received.
    Post to a channel when a Webhook request is received
  6. A screen opens, where you can give the workflow a name and save it.
    Create workflow screen
  7. The workflow details screen opens. Click Add Workflow to create it.
    Workflow details screen
  8. The new workflow screen is displayed. Click Copy next to the Webhook URL line to copy it.
    New workflow screen - copy URL

You will need to paste this URL when you add the integration in Synthetic Monitoring.

Note:

You can also get to the Channels by clicking 'Chat' on the side menu, and selecting Teams and channels. There, click the team tab.
Chat button

Add a Microsoft Teams Integration

  1. In the DEX platform (app.controlup.com), go to Settings and select Integrations.
  2. Select Add Integration.
  3. Set the integration Service to Microsoft Teams.
  4. Enter a Name for the integration. This is the name used to manage your integrations in Synthetic Monitoring.
  5. Paste the Webhook URL of the Incoming Webook that you configured in Microsoft Teams (see the prerequisite instructions above).
    Add Integration from Settings
  6. To test the Microsoft Teams integration before saving it, click Test. A test message from Synthetic Monitoring will be sent to the Microsoft Teams channel.
    Test performed screen
  7. Click Save to save the integration.