Is ControlUp for You?

Digital Employee Experience (DEX) is the quality of users’ interactions with technology in their work environment.

ControlUp provides systems administrators and helpdesk personnel who oversee multi-user environments and are required to prevent and troubleshoot performance issues, application failures and operating system errors. Typically, these tasks require a repetitive and time-consuming execution of existing consoles, scripts and various management tools, none of which are capable of achieving the systems administrator’s two primary goals:

• Quickly identify issues in a complex multi-user environment
• Resolve these issues proactively

ControlUp is a comprehensive system monitoring and management solution which provides deep visibility into the real-time activity of servers, devices, users and the applications they use.

ControlUp for VDI & DaaS gathers and displays a wealth of current information regarding system health and performance. It allows you to execute powerful management actions to resolve issues and change system configurations. The ControlUp Monitor service enables 24/7 monitoring of your assets and alerts about any abnormal behavior according to customizable incident triggers. You can configure automations to respond and fix issues as they arise.

ControlUp gives you powerful and comprehensive, real-time monitoring and analysis in a hosted web application. Accessing via a web interface means there's less resource consumption on the endpoints that are logging in and viewing the data, giving you and your users a leaner, more performance-driven experience. Historical reporting and analytics accumulates activity and performance data over time and displays a variety of reports that enable systems administrator to investigate past issues, track usage trends, analyze the systems performance and make decisions regarding future system design and configuration.

ControlUp for Endpoints & Apps (Edge DX) is a cloud-hosted ControlUp package for managing physical endpoint devices and applications. Regardless of where the devices are located or how they are connected to the internet, Edge DX lets you monitor and manage devices running Windows, Mac, or Linux (including IGEL and HP thin clients), with features for troubleshooting and automated remediation.

ControlUp monitors applications, including UC&C (Unified Communication and Collaboration) tools such as Microsoft Teams and Zoom. Our solution also provides user sentiment visibility to ensure the best digital experience for your users.

Synthetic Monitoring (Scoutbees) for both VDI & Daas and Endpoints & Apps proactively monitors the availability and health of your corporate resources to reduce downtime. It can monitor published resources through an EUC gateway, network resources such as those that can be delivered as a web service, API, or website, and cloud applications such as Universal Communication and Collaboration tools, Microsoft Exchange, and Azure AD.