Hypervisor Monitoring Requirements

Supported Hypervisor Platforms

ControlUp supports VMware v4.x/5.x/6.x environments that are managed by vCenter. Standalone ESX/ESXi servers are not supported. ControlUp also supports Citrix XenServer v6.1 (with the Performance Monitoring Enhancement Pack, CTX135033) or v6.2. For earlier versions, some performance columns not yet implemented in XenServer might be displayed as N/A. 

Microsoft Hyper-V 2012 R2, Microsoft Hyper-V 2016 including standalone and clustered hosts. Please note that ControlUp Agent needs to be installed on the Hyper-V hosts to enable monitoring them as hypervisors (The console does not work on any version of Core, but the agent is fine as long as you have .Net 3.5.1 or .Net 4.6.2.).

Network Connectivity

ControlUp data collection agents (ControlUp Console by default, or agents if explicitly designated) require https (tcp/443) access to the vCenter server or the XenServer pool master.

Hypervisor Permissions

VMware

Required vCenter permissions: the Read-Only role is sufficient for all monitoring purposes. If you want to be able to use the built-in hypervisor-based VM power management functions, then you will need to create a custom role based on the Read-Only role, adding the following permissions:

  • In the Virtual Machine/Interaction category:
    • Power Off
    • Power On
    • Reset

XenServer

If Active Directory authentication is enabled for the XenServer pool, then the Read-Only role is sufficient. If you want to be able to use the built-in hypervisor-based VM power management functions, then you will need to upgrade the user role to ‘VM Operators’.

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