On-premises Installation Prerequisites - Version 8.x
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On-premises Installation Prerequisites - Version 8.x

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The number and size of the servers required is determined by your company's size and level of use of ControlUp. While some of these can be installed on the same machine (for example for POCs), the Insights On-premises server must be installed on a separate machine from the application and console.

An overview of the ControlUp On-premises components is shown below:

  • ControlUp Application server: Backend components necessary for running ControlUp disconnected from any connections to the Internet.
  • ControlUp Real-Time Console: Gathers and displays current health & performance data. ControlUp's main frontend component. Can be installed on the same machine as the application.
  • Insights: (Optional) Analyzes and reports 24/7 accumulated activity and performance data over time. Must be installed on a separate server from any of the other ControlUp modules.
  • Insights On-premises forwarder (IOP forwarder): Required if using Insights and requires a separate installation. This component forwards the data from the monitor (see below) to the Insights server and must be installed either on a server with a shared activity folder that the monitors can access or on every monitor server.
ControlUp ModuleControlUp On-Premises ServerMachine with installed Real-Time ConsoleInsights Server
MachineWindows ServerWindows Server or
Windows 
OVA or Linux
*Must be installed separately from Console and Application
Operating system Windows Server supported versions:
2019,
2016,
2012 R2,
2008 R2
Windows Server supported versions:
2019,
2016,
2012 R2,
2008 R2
OR
Windows 10, 8, 8.1, 7

Supported OVA:
vSphere 6.5 and above.
Supported Linux OS versions:
Photon OS 3.0
CentOS 7
 (or above)
Ubuntu 16.4
 (or above)
Red Hat Enterprise Linux 7.6

CPU*2 CPU 2 CPU12 CPU
Memory*8 GB RAM 8 GB RAM32 GB RAM
Disk space*10 GB free 10 GB free100 GB OS Drive
50 GB Data
Required installed
software/
permissions/other
  • .NET Framework 4.5 or later (4.7.2 is required for ControlUp version 8.6)
  • PowerShell 5.x or above

Recommended for the installation:

  • IP address or FQDN of the machine where the Insights server will be installed.
  • If you use your own SMTP server: the address of your SMTP server
.NET Framework 4.5 or later

For Linux:

  • Python 3.6
  • Docker 18.09.8 
     (or above)

IOP Forwarder (see below)

 

*Minimum recommended. For details, see Sizing Guidelines for ControlUp v8.x.

Database information

ControlUp connects to a database, either an existing SQL instance or one created specifically for ControlUp. For a production installation, the DBA must prepare a dedicated database with a service account for ControlUp that has ownership rights to the database prior to installation.

Server VersionsMinimum SizeCollation

Microsoft SQL versions (Standard & Enterprise editions) - SQL Server 2017, 2016, 2014

10 GBSQL_Latin1_General_CP1_CI_AS

Additional components

Once you've installed the ControlUp application, console & Insights, you deploy the following from the ControlUp console to retrieve monitoring data:

  • ControlUp Agent: Lightweight component that enables rapid deployment and a minimal performance footprint on the managed machine. Every managed Windows machine that you want monitored in your environment must have an agent deployed for data to be sent to the console. (Linux machines are monitored via API.)
  • Data Collector: (Optional). For increased performance of the console & monitor. Collects metrics from ‘external’ sources such as hypervisors, VMware, Citrix, NetScaler appliances, etc. Must be connected to an existing managed machine that has the ControlUp Agent deployed.
  • ControlUp Monitor: Monitors assets 24/7 and enable triggers, alerts and automation.

Can be installed on the same machine as the application server (see above) but not recommended for larger installations.

ControlUp ModuleAgentData CollectorMonitor
MachineNo server installation necessary. Deployed onto Windows machines that are monitored by ControlUp
(Linux monitored via API).
Windows Client OS or Windows Server that has the ControlUp Agent deployedWindows Server
Operating system Windows Server supported versions:
2019,
2016 (Core or Full),
2012 R2,
2008 R2 (Full only)
OR
Windows 10, 8, 8.1, 7
Windows Server supported versions:
2019,
2016,
2012 R2,
OR
Windows 10, 8, 8.1, 7  
Windows Server supported versions:
2019,
2016,
2012 R2
CPU*NA 2 CPU2 CPU
Memory*NA 8 GB RAM8 GB RAM
Disk Space*NA 10 GB10 GB
Required installed software- .NET 4.5 or later
- Active Directory
- ControlUp Agent
- .NET Framework 4.7.2 or later (recommended)
4.5 (supported)
- Citrix SDK to connect to the Citrix API (if connecting to & monitoring Citrix products) 
- .NET Framework 4.7.2 (recommended)
- PowerShell 5.0
(for Windows PS API)
- IOP Forwarder or access to shared directory where IOP Forwarder is installed**

*Minimum recommended. For details, see Sizing Guidelines for ControlUp v8.x.


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