Release Notes Current Month (January 2026)

New location for your personal settings (Jan 27)

Your personal settings have moved from the bottom of the left-hand menu to the top right of the screen. These settings are identified by your initials and, depending on your permissions, can include your personal information, creating an API key, access to the Customer Success Hub, and the option to switch between light or dark mode.

Live Remote Management (Jan 27)

This feature gives you a suite of new deep-dive troubleshooting and remediation tools for individual Windows device monitoring and management. These tools give you near-instant precision with a 3-second refresh rate across live telemetry views including network, storage, and process activity.

Permissions

Find all permissions for these features under Device Permissions > Remote Management. For details, refer to the articles linked below.

Registry Editor

Perform remote registry management without interrupting the end-user session.

• System Hive Access: View, create, and modify keys and values in HKLM, HKCR, and HKCC.

• Import/Export: Support for .reg files allows for rapid deployment of configuration fixes or backing up keys before modification.

File Browser

Remotely access and manage device file systems. Perform file operations including upload/download files (up to 250MB), create folders, rename, move, copy, and delete files/folders.

Real-Time Network Analysis

Gain immediate visibility into TCP network activity and connectivity health.

• Live TCP Connections: View active connections, process-level attribution, and network interface status with a 3-second refresh rate.

• Geographic Map View: Visualize connection destinations, ISPs, and latency to identify routing issues or suspicious outbound traffic.

• Interactive Topology: A node-based map showing the relationship between processes, network interfaces, and endpoints.

Real-Time Storage Activity

Monitor file system changes as they happen with a live view of all file write events including the specific process details.

Active Process Details

Get a live view of all active processes.

• Granular Metrics: Monitor CPU, Memory, and Disk/Network I/O (including Read/Write breakdown on hover).

• Deep Inspection: Drill down into Threads, Loaded Modules (DLLs), and executable metadata.

• Remediation: Kill frozen or unauthorized processes instantly via the "End Process" command.

3-Second Metric Updates on the Device Details Page

When viewing the details for a specific device, you can now set the date picker to Now to start getting 3-second updates for more granular and real-time reporting.

Quickly search for employees (Jan 21)

Use the new search bar at the top of the Employees Dashboards to quickly get to an employee’s details page so you can start troubleshooting or fixing their problem. You can search for an employee by their display name, account identity (in the format of a UPN or email address), or by their device name.

Windows Agent 2.17.7.7838 (Jan 4)

Features

Added support for live Remote Management features. Access is available by request only. Please coordinate with your ControlUp representative for more information.

Fixes

• Improved Remote Control session reliability to prevent disconnections or initialization failures.

• Employee Sentiment surveys:

  • Fixed an issue where "Once per user" surveys were being sent multiple times to the same user.

  • Fixed an issue where surveys continued to trigger after their scheduled expiration date.

  • Fixed an issue where surveys with short active windows failed to appear.

• Fixed an issue where surveys were sent to the Windows Notification Center without displaying the intended toast notification.

• Wi-Fi connection reporting fixes:

  • Fixed a failure in capturing Wi-Fi channel, RSSI, frequency, and noise data.

  • When Location Services is disabled, the Wi-Fi SSID now explicitly displays as PRIVATE to clarify that the lack of data is expected.

• Fixed an issue where connected monitor information failed to update when connecting or disconnecting a monitor.

• Devices with 0% battery health now correctly display “0%” instead of an empty value.

• Fixed an issue where Blue Screen of Death (BSOD) events were not identified on devices using the Ukrainian language pack.

• Fixed a data corruption issue affecting employee name strings.

• Fixed an issue causing the gpu_usage_hf_samples field to be missing from the _devices data index.

• Fixed an issue causing hardware model and OS names to be missing from data cached while the Agent was offline.

• Fixed an issue causing the 32/64 bit column filter to not work on the Installed Apps tab of the Device Details page.

For 9.2 beta version, see Latest VDI Version. For previous versions, see ControlUp for VDI (Real-Time DX versions).

Go to the Download Center to get this latest build for the Real-Time DX Console and Agents.

Need help? Contact your support representative.

Note: Cloud and Custom hives are periodically released. For the latest information, see Cloud and Custom Hive Release Notes.

Monitor Scout Consumption per Hive (Jan 27)

When hovering over a custom hive in the Hives tab, you can now see a tooltip indicating the CPU and RAM consumption of all the scouts running on that custom hive.

Loop Enhancements (Jan 21)

Autocomplete in Loop nodes is now more accurate and context‑aware when referencing iterated variables, making it easier to select the right data. Loop runs also display iteration progress (current vs. total), giving you clearer visibility into flow execution and run history.

Filter Search Capability (Jan 21)

We’ve added a search bar to the Filters field in supported nodes, making it much easier to find the exact criteria you need. This lets you quickly locate and apply filters without scrolling through long lists of options.

Flow Scheduling Enhancements (Jan 21)

When you run a flow on a Schedule trigger, you can now set excluded time windows. This allows you more granular control over your flows to define specific periods of time when the trigger won’t run—ideal for avoiding maintenance windows or peak business hours.

PagerDuty Integration Enhancements: New Actions (Jan 21)

We’ve enhanced the PagerDuty integration with new incident and event management actions. These new capabilities offer more precise control over incident processing and management, allowing you to create more sophisticated flows for incident response and notifications:

• Acknowledge Event

• Acknowledge Incident Add Note

• Add Note to Incident

• Create Service

• Create Team

• Create User

• Get Schedule

• Get Service

• Get Team

• Get User

• List Escalation Policies

• List On-Calls

• List Schedules

• List Services

• List Teams

• List Users

• Reassign Incident

• Resolve Event

• Trigger Event

• Update Service

• Update User

Usability Enhancements (Jan 21)

You can now resize and format the values you enter for JSON objects and arrays in your flow nodes. This makes it easier to view, edit, and manage complex JSON data.

Build Your Own Template (Jan 7)

You can now build your own templates, making it easy to save and reuse your most effective workflow patterns. This feature helps you maintain consistency across your automation library and jumpstart new projects, by leveraging complex logic you’ve already built.

ControlUp for Desktops Integration Enhancement: Better Script Handling (Jan 7)

We’ve improved how script responses are captured and processed in the ControlUp for Desktops integration. This enhancement ensures more reliable handling of script outputs, providing clearer and more accurate data for the next steps in your flows.

New ControlUp for Compliance Integration! (Jan 7)

Workflows now integrates with ControlUp for Compliance. This new integration allows you to automate tasks related to device compliance.

ControlUp Synthetic Monitoring Integration Enhancements: New Actions (Jan 7)

We’ve enhanced the ControlUp Synthetic Monitoring integration with new alert actions. These additions provide you more granular control over how alerts are managed and processed, enabling you to build more sophisticated incident response and notification workflows:

• Create Alert Policy

• Delete Alert Policy

• Get Alert Policy Details

• List Alert Policies for a Scout

• List All Integrations

• Update Alert Policy