To view release notes for our earlier versions, visit Real-Time Versions.
Beta
The following features are available only for beta customers. To try them, join our beta program.
9.2 Beta
Beta start: January 19, 2026
Current build: 9.2.0.432
Download Links
Console:
https://downloads.controlup.com/console/9.2.0.432/ControlUpConsole.zip
Agent:
MSI: https://downloads.controlup.com/agent/9.2.0.432/ControlUpAgent-net48-x64-9.2.0.432-signed.msi
Binaries for ControlUp.Automation PowerShell module: https://downloads.controlup.com/agent/9.2.0.432/ControlUpAgent.zip
Monitor:
https://downloads.controlup.com/monitor/9.2.0.432/ControlUpMonitor.zip
New Features
Citrix VDA Registration State Monitoring
Improve your organization's monitoring capabilities with real-time visibility into Citrix VDA registration health. Instantly detect failures, track incidents from start to resolution, and access rich diagnostics to troubleshoot faster and minimize downtime. The Citrix VDA Registration State Monitoring feature collects and correlates registration events from VDAs and Delivery Controllers for complete visibility.
What It Does
Dual-Source Event Collection
Monitors 14 VDA event types in real time from the Citrix Desktop Service.
Monitors 30+ DDC event types from Citrix Broker Service and Broker Monitor.
Automated Incident Management
Automatically creates incidents when registration failures are detected.
Tracks incident lifecycle: Open → Closed/Resolved.
Calculates resolution duration for SLA reporting.
Rich Diagnostic Data
Captures 30+ deregistration reason codes with clear descriptions and recommended actions.
Associates failures with Delivery Groups, Machine Catalogs, and Citrix Sites.
Preserves full event payloads for deep-dive analysis.
Citrix User Connection Failure Monitoring
Quickly identify and resolve Citrix user connection failures. Get clear failure reasons, user context, and recommended actions to keep users connected and productive. The Citrix User Connection Failure Monitoring feature offers real-time diagnostics of user connection failures captured directly from the Citrix Broker. It provides quick identification to accelerate troubleshooting and improve the end user experience.
What It Does
Comprehensive Failure Capture
Monitors all session launch failures in real time from the Citrix Broker.
Captures 27+ distinct failure reason codes with clear descriptions and recommended actions.
Categorizes failures into 6 high-level categories for quick triage.
Rich Diagnostic Data
Connection path: ConnectedVia hostname/IP, LaunchedVia hostname/IP, protocol.
Machine state: Registration state, power state, fault state, maintenance mode, VDA version.
Session timing: Brokering duration, VM start, profile load, GPO processing, HDX initialization timestamps.
Citrix Black Hole Monitoring
Version 9.2 enhances Black Hole Monitoring with new VDA machine metrics. This feature automatically detects “black hole” VDAs (machines available to the broker but failing user connections), enabling quick identification and resolution before user impact. You can configure triggers on black hole failure metrics using stress level or machine down filter conditions.
New metrics include:
Black Hole Failed Attempts Count: Number of failed connection attempts for this VDA within the black hole detection time interval.
Black Hole Status Change Time: The last time when black hole status was changed.
Is Black Hole Detected: Indicates whether VDA is identified as black hole.
Windows Process Relationship Monitoring
The Processes view in the Real-Time DX Console now displays deeper insight into process hierarchies by displaying parent process details for each running process. New metrics make it easier to trace how processes were launched and understand their relationships.
New metrics include:
Parent PID: Process ID of the parent process that created this process.
Parent Process: Name of the parent process that created this process.
Process Tree Depth: Number of parent processes up to the root process (0 for root processes).
Published App Statistics Report
We added the Published App Statistics report to provide comprehensive insights into your Citrix published applications, including real-time usage patterns, performance metrics, and health indicators to help optimize user experience and resource allocation.
This report provides:
Performance metrics for all Citrix published apps launched via connected Citrix Cloud and CVAD connectors within the selected timeframe.
Deeper metric drilldowns to isolate top resource consumers.
Analyzation of latency and load with Average, P95, and P99 selectors.
Identification of Citrix host bottlenecks.
New ControlUp Agent Version Metric
We added a new ControlUp Agent Version metric to the Machines view in the Real-Time DX Console. This column shows the installed ControlUp Agent version for each endpoint, giving you immediate visibility to validate upgrades and identify incompatible versions—without remoting into machines.
Trigger & Alerting Across All Features
Configure triggers and automated actions for any event or incident—email, webhooks, scripts, and more.
Streamlined Experience: Moving Features to DEX
To deliver a more unified and modern experience, we’ve transitioned several functionalities from the Real-Time DX Console to our DEX platform. These changes ensure better performance, centralized management, and an improved workflow for your team.
What’s New:
Licensing Management
We’ve deprecated ControlUp Licensing from the Console. All ControlUp product licenses are now activated and managed in DEX for a simplified, centralized process.
Incident Management
We’ve deprecated the Incidents pane from the Console. You can now manage all Windows Event Viewer incidents directly from the Events dashboard in DEX, giving you a more powerful way to track and manage incidents across your organization.
Bug Fixes
Real-Time DX
269602: Shared credentials are saved as expected when using Independent Sites mode.
272380: The services.exe process no longer consumes higher CPU than expected after upgrading the ControlUp Agent to the latest version.
Web Interface
282313: All Citrix delivery groups display properly in the Details view.
Known Issues
Historical metrics for Citrix Connection and Registration Failures aren’t yet available in the 9.2 beta release. These metrics will be accessible in the Dashboard solution with the GA release of version 9.2.
Real-Time DX
277468: Community triggers don’t fire and create incidents as expected.
286273: The Citrix Desktop Service Status metric shows as “Not Installed”, although service is running on the VDA.