Proxy Information for ControlUp - Hybrid Cloud
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Proxy Information for ControlUp - Hybrid Cloud
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When you use a proxy in your environment, make sure the ControlUp cloud configuration servers are whitelisted and open through your proxy.
The following URLs should be available via https (443):
US + Non-EU Customers
| DNS | Purpose |
|---|---|
| fe2.controlup.com | Real-Time DX login services |
| fe4.controlup.com | Real-Time DX login services |
| rt-app.controlup.com | Real-Time DX configuration services |
| mp.controlup.com | Real-Time DX <> Solve query engine |
| solve.controlup.com | Real-Time DX <> Solve query engine |
| s3.amazonaws.com | Real-Time DX / Insights historical data uploads |
| cu-ca-us.controlup.com | Real-Time DX Centralized Auditing services |
| insights-hec.controlup.com | HTTP Event Collector (HEC) Endpoint - telemetry data from ControlUp Monitors |
EU Customers
| DNS | Purpose |
|---|---|
| fe1.controlup.com | Real-Time DX login services |
| fe3.controlup.com | Real-Time DX login services |
| rt-app.controlup.com | Real-Time DX configuration services |
| mp.controlup.com | Real-Time DX <> Solve query engine |
| s3.eu-central-1.amazonaws.com | Real-Time DX / Insights historical data uploads |
| cu-ca-eu.controlup.com | Real-Time DX Centralized Auditing services |
| uploader-eu-central-1.controlup.com | Real-Time DX / Insights historical data uploads |
| insights-hec.controlup.com | HTTP Event Collector (HEC) Endpoint - telemetry data from ControlUp Monitors |
| solve.controlup.com | Real-Time DX <> Solve query engine |
Connection Requirements for APIs
Depending on if you plan to use the respective API, enable the following API URIs:
| Destination | Type | Port | Protocol | Details |
|---|---|---|---|---|
| *.cloud.com | TCP | 443 | HTTPS | Communication with Citrix Cloud |
| https://sts.amazonaws.com https://ec2.amazonaws.com |
TCP | 443 | HTTPS | AWS API |
| https://management.azure.com | TCP | 443 | HTTPS | Azure API |
| edgedx-functions.azurewebsites.net | TCP | 443 | HTTPS | Creating tenant for Edge DX |
Assistance needed?
Feel free to contact us at support@controlup.com
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