Proxy Information for ControlUp - Hybrid Cloud
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Proxy Information for ControlUp - Hybrid Cloud

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When you use a proxy in your environment, make sure the ControlUp cloud configuration servers are whitelisted and open through your proxy.
The following URLs should be available via https (443):

US + Non-EU Customers

DNS Purpose
fe2.controlup.com Real-Time DX login services
fe4.controlup.com Real-Time DX login services
rt-app.controlup.com Real-Time DX configuration services
mp.controlup.com Real-Time DX <> Solve query engine
solve.controlup.com Real-Time DX <> Solve query engine
s3.amazonaws.com Real-Time DX / Insights historical data uploads
cu-ca-us.controlup.com Real-Time DX Centralized Auditing services
insights-hec.controlup.com HTTP Event Collector (HEC) Endpoint - telemetry data from ControlUp Monitors

EU Customers

DNS Purpose
fe1.controlup.com Real-Time DX login services
fe3.controlup.com Real-Time DX login services
rt-app.controlup.com Real-Time DX configuration services
mp.controlup.com Real-Time DX <> Solve query engine
s3.eu-central-1.amazonaws.com Real-Time DX / Insights historical data uploads
cu-ca-eu.controlup.com Real-Time DX Centralized Auditing services
uploader-eu-central-1.controlup.com Real-Time DX / Insights historical data uploads
insights-hec.controlup.com HTTP Event Collector (HEC) Endpoint - telemetry data from ControlUp Monitors
solve.controlup.com Real-Time DX <> Solve query engine

Connection Requirements for APIs

Depending on if you plan to use the respective API, enable the following API URIs:

Destination Type Port Protocol Details
*.cloud.com TCP 443 HTTPS Communication with Citrix Cloud
https://sts.amazonaws.com
https://ec2.amazonaws.com
TCP 443 HTTPS AWS API
https://management.azure.com TCP 443 HTTPS Azure API
edgedx-functions.azurewebsites.net TCP 443 HTTPS Creating tenant for Edge DX
Assistance needed?

Feel free to contact us at support@controlup.com


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