9.0 - New Communication Ports and URLs
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    9.0 - New Communication Ports and URLs

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    Article summary

    Before upgrading to version 9.0, ensure that ControlUp components are allowed to communicate with our new backend services. This article lists only the new URLs that you need to allowlist. Add these new URLs in addition to URLs needed in previous versions. You can find the full list of required URLs here for US organizations and here for EU customers

    Port Requirement

    All URLs you find below need to be accessed via port 443. All these services are running via REST.

    Monitors

    Monitors initially attempt to connect to cu-services-cpa.controlup.com. Depending on their geolocation, they will then attempt to connect to a region-specific URL (either -us or -eu).

    Important

    If your organization operates monitors in different geographical regions, we highly recommend to allowlist all URLs as listed below to avoid communication issues

    • cu-services-cpa.controlup.com
    • cu-services-cpa-us.controlup.com
    • cu-services-cpa-eu.controlup.com
    • cu-services-cpz-us.controlup.com
    • rt-app-services-us.controlup.com

    Consoles

    The console will also attempt to connect to cu-services-cpa.controlup.com to retrieve a list of backend services required for version 9.0. Similar to the monitors, we highly recommend to allowlist all URLs, especially if you are operating the console on machines across different geographical regions

    • cu-services-cpa.controlup.com
    • cu-services-cpa-us.controlup.com
    • cu-services-cpa-eu.controlup.com
    • cu-services-cpa.controlup.com/api/ServiceDiscovery/GetLoginUrl

    Agents

    For the optional outbound communication feature, ensure you allowlist the following URLs. Similarly, we recommend to allowlist all URLs if your agent machines operate across various geographical locations.

    • cu-agents-cpa.controlup.com
    • cu-agents-cpa-us.controlup.com
    • cu-agents-cpa-eu.controlup.com

    For the remote control feature in VDI & DaaS, allowlist the following URLs

    • solve-ws-proxy-us.controlup.com
    • solve-ws-proxy-eu.controlup.com

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