Agent Installation Overview
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    Agent Installation Overview

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    Article Summary

    To monitor physical devices, you need to install the Edge DX Agent onto the devices.

    Prerequisites

    Before you install the Edge DX Agent onto your devices, read the prerequisites for Agent deployment and make sure your environment is ready.

    Download and Install the Edge DX Agent

    To download the Edge DX Agent for your OS, go to the Agent Downloads page.

    If you access Edge DX using ControlUp's DEX management platform (app.controlup.com), click on the Device icon and go to Configuration > Downloads.

    If you access Edge DX using Solve (solve.controlup.com) or by direct tenant URL (<tenant-name>.sip.controlup.com), go to Configuration > Downloads.

    Click the links below for detailed installation instructions for:

    Agent Manager and Version Control

    For Windows and macOS devices, you can install the Agent Manager which installs the Agent and keeps it up-to-date. By default, the Agent Manager installs the latest GA version of the Agent. For details, visit Agent Version Control.

    Agent Distribution

    To distribute the Edge DX Agent to end-user devices, use any of the following methods:

    1. Distribute the Edge DX Agent, tenant name, and device registration code through an internal file share solution or by email.
    2. Distribute the Edge DX Agent as an application, using a management solution such as Microsoft Intune or Microsoft Endpoint Configuration Manager.
    3. Copy the Edge DX Agent into a master image that is used to provision new devices for users.

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