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ControlUp ONE Platform
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ControlUp ONE Platform
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Contents
ControlUp ONE Platform
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Create Your ControlUp Organization
Welcome to ControlUp! The first step to get started is to create your ControlUp organization in our DEX platform web application. To create your organization: Go to app.controlup.com . Enter your email address and click Continue . Your...
Updated on : 20 May 2025
ControlUp ONE Overview and Architecture
Now that you have created your ControlUp organization, read this article to learn about ControlUp products and how to get started. ControlUp ONE Architecture Before the installation, you should be familiar with the different components and their f...
Updated on : 25 May 2025
First Steps for ControlUp for VDI & DaaS
After you have created your ControlUp organization , follow this article to set up your ControlUp for VDI environment. Download and sign into the Real-Time DX Console Most of your day-to-day work with ControlUp can be done from our web interfac...
Updated on : 22 May 2025
First Steps for ControlUp for Desktops
After you have created your ControlUp organization , follow this article to set up your ControlUp for Desktops. Connect your physical devices to ControlUp To start getting data from your devices, you need to install the ControlUp for Desktops Age...
Updated on : 25 May 2025
Service Level Agreement and Support Definitions
ControlUp Support aims to provide our customers the best service with our global support centers. These centers are staffed around the clock with highly trained professionals to provide ongoing support, regardless of your geographical location. Se...
Updated on : 25 May 2025
Submit and Vote on Feature Requests
If you have an idea for how we can improve ControlUp, we want to hear it! Submit and vote on feature requests using UserVoice. You can submit feature requests only if you have a valid ControlUp license (not a trial). If you use ControlUp On-...
Updated on : 22 May 2025
Migrate to app.controlup.com
Ask us for help! If you want assistance with creating your organization in app.controlup.com, contact ControlUp Support or your Customer Success Manager. What is app.controlup.com? app.controlup.com is the site to access all ControlUp pro...
Updated on : 22 May 2025
Release Notes
ControlUp Release Notes are published on our website. You can find release notes for our products: DEX Platform including app.controlup.com web access VDI Web Interface Remote Clients Synthetic Monitoring (formerly Scoutbees) Contr...
Updated on : 27 May 2025
Get Support and Product Status
We're here to help. You can access support at our Support Center . You can also subscribe to our Status Page . Use this page to see details on our cloud services and their health status. Click the SUBSCRIBE TO UPDATES button in the top ban...
Updated on : 05 Jun 2024
Customer Success Hub
Access your Customer Success Hub to get information about your ControlUp products and usage. You can see details of upcoming releases, important actions you should take, collaborations and more. To access your Customer Success Hub : In your C...
Updated on : 25 May 2025
Cloud Locations Used by ControlUp Products
The following article provides an overview of cloud endpoint locations used by ControlUp. It doesn't include all of the communication requirements to deploy each product of the ControlUp platform. For a complete list of the communication ports tha...
Updated on : 04 Apr 2025
Cost Saving Dashboard
Our Cost Saving Dashboard shows you how much you have saved using ControlUp products. It includes widgets that display savings in costs and time for both VDI & DaaS environments and for Endpoint Devices. The savings are calculated based on defa...
Updated on : 25 May 2025
ControlUp Deployment with Microsoft Intune
Disclaimer This article is provided as a reference only. Microsoft might make changes to Intune's interface, and it is up to individual administrators to implement the deployment according to the best practices for their organization. This ...
Updated on : 25 May 2025
Disk Monitor
3 Articles
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Big Screen Dashboard
3 Articles
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Workflows
5 Articles
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ControlUp Product Version Lifecycle - Quick Guide
This article explains the lifecycle phases for ControlUp product software versions, and our support and update policies. Important We strongly recommend you always use the latest ControlUp product version to ensure optima...
Updated on : 08 Jun 2025