Remote Clients Support Matrix

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Monitor Remote Clients devices (formerly Remote DX) for the following systems and versions when they are logged into your virtual network.

Visit our Download Center to download the latest version of the plug-ins.

For details on the deployment instructions for each operating system, click the relevant links below.

Operating System

Horizon Client

Citrix Receiver

Windows App for AVD & Windows 365

Windows

(Officially supports Windows Version 10 & higher - 64 bit)

✔️

✔️

✔️

macOS

Version 10.13.6 & higher

✔️

✔️

HP ThinPro on Omnissa

HP ThinPro on Citrix

Version 7.2 & higher

✔️

✔️  

✔️

IGEL

Version 11.x & 12.x*

✔️

✔️

✔️  

Stratodesk NoTouch*

Version 3.4.195 & higher

✔️

✔️

✔️

Dell Wyse*

Version 2211 (9.3.3099) & higher

✔️

✔️

✔️

Version 2411 & higher

10ZiG*

Distributed via 10ZiG manager version 16.3.33 & higher

✔️

✔️

Unicon eLux*

eLux RP OS version 6 & higher

✔️

* The release cycle of these plug-ins is done by the vendor of the thin client operating system. This means that our support team can't commit to standard resolution times if any issues arise needing their attention.

10ZiG

There is currently no documentation for the deployment of this plug-in. You can use the Edge DX integration to monitor 10ZiG devices.