Support Center
Community
Academy
Script Library
Request a Demo
Contents
x
Getting Started with the DEX Platform
Users & Permissions
ControlUp for Endpoints & Apps - Edge DX
ControlUp for VDI & DaaS
Synthetic Monitoring with Scoutbees
APIs
Powered by
Devices
11 Articles
in this category
Print
Dark
Light
Contents
Devices
11 Articles
in this category
Dark
Light
Device Details Dashboard Overview
The device details dashboard lets you monitor and manage all of your devices. You can: Create presets with customized views to see exactly the data and devices you need . Perform actions on devices, such as running scripts, initiating remote...
Perform Actions on Devices
Perform actions on your devices from either the Device details dashboard, or the drilldown page for a single device. For more information about the Device details dashboard, including how to access it, click here . You can: Run commands ...
Filter the Device List
The Device details dashboard page shows all devices that have the Edge DX Agent installed. There are many ways to filter and sort the list of devices to show only the devices you want to see. Filter device groups and tags ...
Create and Share Filter Presets
Create filter presets to quickly switch between different sets of filters. After creating a filter preset, you can publish it to share it with the rest of your team. Filter presets are available on any page or dashboard where you see the option to...
Organize Devices with Groups and Tags
On the Device details dashboard, you can see a device's group in the Device Group column. Tags are in the Device Tags column. To learn how to filter the device list based on groups and tags, visit Filter the Device List . Comparison Betw...
Network Performance
Gain insight into the digital experience of your end users by analyzing network performance data in Edge DX. View Network Performance Data You can view network performance data and metrics in your organization for all devices and individual dev...
End User Activity
Use the End User Activity dashboard to analyze data about the activity of end users on their devices. Access the End User Activity Dashboard If you access Edge DX using ControlUp's DEX management platform (app.controlup.com), go to Devices > Ov...
Device Geolocation
Edge DX monitors the location of a device using: The location reported by the device's OS. This is available only on Windows and macOS devices and requires that Location Services is enabled in the device's OS settings. For Windows devices, the W...
Windows Event Logs
This article covers how to record and analyze Windows events with Edge DX. Event Collection and Recording The Edge DX agent collects events and sends them to your tenant every minute. This means that there might be up to a one-minute delay betwe...
Blue Screen Errors
This article covers how to use Edge DX to monitor blue screen (BSOD) errors in your environment. See all blue screen events To see all blue screen events, go to the Power and Session Events report and filter by Event Type = BSOD. Click o...
Extended Settings
Requires Agent version 2.13 This feature requires Agent version 2.13 or higher. Use Extended Settings to customize device settings according to a list of rules. If a device meets a rule's conditions, then the setting...