Devices

The device details page lets you monitor and manage all of your devices. You can: Create presets with customized views to see exactly the data and devices you need . Perform actions on devices, such as running scripts, initiating remote assi...

Perform actions on your devices from either the Device details page, or the drilldown page for a single device. For more information about the Device details page, including how to access it, click here . You can: Run commands using a de...

Create filter presets to quickly switch between different sets of filters. After creating a filter preset, you can publish it to share it with the rest of your team. Filter presets are available on any page or dashboard where you see the option to...

On the Device Details page, you can see a device's group in the Device Group column. Tags are in the Device Tags column. When drilling down into the details for a specific device, you can see the device's groups and tags under the General sect...

This article describes how to view network performance in ControlUp for Desktops. Configure latency targets By default, managed devices use 8.8.8.8 to run a latency test every 60 seconds and run a traceroute test every 15 minutes. To edit your lat...

You can use ControlUp for Desktops to track which applications/URLs your end users are using and for how long. Due to privacy concerns, you can customize this feature to control which applications are track and whose activity is monitored. Access...

ControlUp monitors the location of a device using: The location reported by the device's OS. This is available only on Windows and macOS devices and requires that Location Services is enabled in the device's OS settings. For Windows devices, the...

This article covers how to record and analyze Windows events with ControlUp. Event Collection and Recording The ControlUp for Desktops Agent collects events and sends them to your tenant every minute. This means that there might be up to a one-m...

This article covers how to use ControlUp for Desktops to monitor blue screen (BSOD) errors in your environment. See all blue screen events To see all blue screen events, go to the Power and Session Events report and filter by Event Type = BSOD...

Use Extended Settings to customize device settings according to a list of rules. If a device meets a rule's conditions, then the settings for that rule are applied to the device. If a device does not meet any rules, or if you don't use this featur...

Starting with Agent version 2.16, ControlUp collects information about peripherals connected to your devices. Currently, this only includes data about connected monitors (displays). You can use this data to ensure that a device's connected monitors ...