Unified Comms

Use the UC&C - Unified Communications & Collaboration module to view information about your end-users' use of unified communications and collaboration (UC&C or UCC) platforms, such as Microsoft Teams and Zoom. UC&C data collection The Unified Co...

Use the UC&C - Unified Communications & Collaboration module to view information about your end-users' use of Microsoft Teams. UC&C Data Collection for Microsoft Teams The Unified Communications & Collaboration Module collects data from two so...

Use the UC&C - Unified Communications & Collaboration module to view information about your end-users' use of Zoom. UC&C data collection for Zoom The Unified Communications & Collaboration module collects data from two sources:  The Zoom API ...

Use the UC&C - Unified Communications & Collaboration module to view information about your end-users' use of Microsoft Teams. For information about setup and configuration, refer to: Getting started with UC&C - Setup your device UC&C - Gett...

Use the UC&C - Unified Communications & Collaboration module to view information about your end-users' use of Zoom. For information about setup and configuration, refer to: Getting started with UC&C - Setup your device UC&C - Getting Started...

Use the Live Callers dashboard to identify users who are currently having a bad call experience in an ongoing Zoom or Microsoft Teams call. This feature is currently in beta for all users with a UC&C monitoring license. The dashboard shows a list ...