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23 Articles in this category
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EPIC System Pulse SBA Instructions

We officially added the Epic System Pulse script to the Community Scripts Library . Download and Install the Script Like any other Community Script, you can find it by clicking the Script Actions button in the Home ribbon. Under Community ...

ControlUp Horizon Use Cases

This guide is intended to help users with common Horizon use cases. ControlUp Horizon Use Cases

ControlUp Release Notes

In the next link, you can find all the release notes for all the new versions and previous ones. https://www.controlup.com/controlup-release-notes/ It includes: New features and enhancements Bug fixes Known issues

Sizing Guidelines for ControlUp v8.x

Use the information below to properly size the required ControlUp components used to monitor your environment. Whether your organization is small or large, ControlUp offers scalability. To ensure high availability, we recommend that the monitor clu...

ControlUp Monitor Permissions & Security - Cloud ONLY.

Among the ControlUp components, one of the most important ones is the Monitor. The monitor is a component that you install from within the ControlUp Real-Time Console and is the entity that is in charge of monitoring all the endpoints, hypervisors...

ControlUp Monitor Permissions & Security - On-Premises ONLY.

Summary Among the ControlUp components, one of the most important ones is the Monitor. The Monitor is a component that you install from within the CU Real-Time Console and is the entity that is in charge of monitoring all the endpoints, hypervis...

Enable Auditing for "Analyze Logon Duration" Script

One of ControlUp's most popular Script Based Actions is the "Analyze Logon Duration" script. In order to make this script work correctly, certain group policies must be put into place to make it fully functional. There are two methods to enable ...

ControlUp Version Lifecycle

Product Name Version GA Date EOM EOS ...

Supported OS for the 'Shadow Session' feature.

The 'Shadow Session' is currently supported only the following server & client pairs: Windows Vista + Windows Server 2008 Windows 7 + Windows Server 2008 R2 You can use the 'Shadow Session' between all the OS mentioned above.

How to create Insights web link to use Chrome and not make Chrome your default browser

Create a short-cut to Insight web link with the following settings Target: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" https://insights.controlup.com/auth Start in: "C:\Program Files (x86)\Google\Chrome\Application"

Security Policy - View Only Role

If you would like to grant user permissions to access the Real-Time Console and view systems and real-time performance data, you will first need to create a Security Role for that user or an AD Group. In our example, we use the name "View Only". ...

How do we calculate ControlUp licenses?

How do we calculate ControlUp licenses? ControlUp can monitor and manage a wide variety of resources/objects in the virtual and/or physical datacenters. ControlUp continuously counts the total number of objects that are currently being monitored...

Can I monitor multiple RDS and VDI farms from the same ControlUp Console?

Yes. ControlUp supports all major RDS and VDI platforms from Citrix, VMware and Microsoft. Multiple server farms and desktop deployments can be monitored and managed in the same console instance, regardless of VDI/RDS version, domain membership, o...

Does ControlUp support historical reporting?

Absolutely! Welcome to ControlUp Insights . All you need to do is add a ControlUp Monitor to your environment within the ControlUp Real-Time Console . Once you deployed your monitor, your data is automatically populated to the ControlUp Insights...

Does ControlUp support e-mail alerts?

Yes, ControlUp Incident Triggers allow you to monitor specific incidents in your environment, including whenever a computer or process cross a certain stress level, Windows Events, Services and others. The follow-up actions include an e-mail alert...

Does ControlUp support permissions delegation?

Yes, the ControlUp Security Policy Pane is a mechanism that allows for configuring user roles and delegating administrative tasks to different ControlUp users on your network. This is especially useful in large enterprise environments in which ded...

How does ControlUp calculate the Stress Level column?

The Stress Level column is a flexible health measure calculated as a sum of weights assigned to different columns. For example, the “CPU” column might add 2 points to the Stress Level when it crosses the 70% threshold, while the “Disk Queue” column ...

How do I use ControlUp in Standalone (Offline) mode?

Note For ControlUp Console versions 7.4 and below. To use ControlUp in an environment disconnected from the internet, you can install in the On-premises Installation Prerequisites guide. By default, ControlUp works ...

When working in Standalone (Offline) mode, how can I share my existing ControlUp configuration with other admins in the same organization?

ControlUp users working in Standalone Mode can transfer their settings to their colleagues by copying the configuration files in the following location – %AppData%\ControlUp\Configuration. The configuration (e.g. managed computers list, folders, t...

Does ControlUp support multiple AD forests?

Yes, you can use ControlUp to manage multiple AD domains and forests, even if no trusts exist between them. In order to configure multiple AD forest support, simply click on the “ AD Connections ” button on the Settings ribbon. In this window you ca...

Can I install or remove software using the “Programs and Updates” controller?

Installing or removing software using the “Programs and Updates” controller is not supported. However, you can use the “Processes > Run As” action in the Computers view to run the install/uninstall command for any software on multiple machines. ...

Can I choose which fields are used by the controllers to compare Registry/File System/Services/Programs and Updates on multiple machines/user sessions?

Yes. When comparing objects using the controllers, the columns that you can currently see are used for comparison. By clicking the “Columns” button on the ribbon bar you can configure which columns are displayed: For example, say you would lik...

I’m monitoring a few machines and would like to view the results on a large screen. Can I modify the row height to make the results fill the screen?

Yes. To do so, just click and drag the border between the row headers. All the rows will be adjusted to match the height you selected, so that you can stretch your rows to fill the screen or squeeze them to fit more data. Also, don’t forget the Ful...