Remote DX

Use Remote DX to monitor metrics such as CPU usage and WiFi signal strength from client devices that are logged into your virtual environment. Remote DX gives you visibility of your employees' client devices regardless of where they work or what typ...

Monitor remote client devices for the following systems and versions when they are logged into your virtual network. Visit our Download Center to download the latest version of the plug-ins. For details on the deployment instructions for each ...

This article covers how to install the Remote DX plugin on Windows devices. For an overview of Remote DX and the client device metrics you can monitor, visit Remote DX Overview and Client Metrics . Citrix deployment best practices If you are de...

The following article explains how to install the Remote DX plugin on macOS devices. For an overview of Remote DX and the client device metrics you can monitor, see Remote DX Overview and Client Metrics . New metrics for Real-Time DX version 8.8...

Follow these procedures to deploy Remote DX monitoring onto machines running the HP ThinPro operating system that connect into a VMware environment. You can deploy Remote DX monitoring onto: Online machines that can access the internet ...

You can follow these procedures to deploy Remote DX monitoring onto machines running the HP ThinPro operating system that connect into a Citrix environment. You can deploy Remote DX monitoring onto: Online machines that can access the inter...

This article covers how to install Remote DX onto IGEL OS devices. Remote DX supports devices running IGEL OS 11 and OS 12 connecting to Citrix and VMware virtual environments. Install Remote DX Select your IGEL OS version below: IGEL OS 12 ...

Remote DX now has built-in support for Dell Wyse devices with our new Dell Wyse plugin. After you deploy the plugin, you will be able to see client device metrics for your Dell Wyse device in Real-Time DX and Solve. You can deploy and distribute t...

You can monitor user sessions on virtual machines that are managed by Azure Virtual Desktop (AVD, formerly known as WVD). General Prerequisites To see session data from AVD machines in the Real-Time Console and Solve, the virtual machine that ...

This article includes best practice options for deploying Remote DX for Citrix environments, including: Install Citrix Workspace app already bundled with Remote DX agent Add Remote DX process path to the virtual channel allow list using a w...

The following article includes details on issues that you may encounter while working with Remote DX. We provide solutions and workarounds whenever possible. Note For all Remote DX known issues and bugfixes, see our Rele...

Uninstall Remote DX from macOS To uninstall Remote DX from a macOS machine, delete the following entries from the /Users/[user]/Library/Application Support/Citrix/Modules file, as indicated below: cuepux.plugin cuepux.plugin=On [cuepux.p...