Remote DX

10 Articles in this category

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Remote DX

10 Articles in this category

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Remote DX - Client Device Metrics

With Remote DX, you can now monitor remote client devices when they are logged into your virtual network. ControlUp's 'last mile' digital experience monitoring gives you visibility and control over your employee's client devices, regardless of whe...

Deploy Remote DX - Azure Virtual Desktop

You can monitor user sessions on virtual machines that are managed by Azure Virtual Desktop (AVD, formerly known as WVD). General Prerequisites To see session data from AVD machines in the Real-Time Console and Solve, the virtual machine that ...

Deploy Remote DX - Client Metrics Monitoring

ControlUp extends our monitoring capabilities by enabling you to now monitor remote client devices when they are logged into your virtual network. For details about the feature, see Remote DX - Client Metrics . To enable Remote DX, you deploy th...

Deploy Remote DX - HP ThinPro (VMware)

Follow these procedures to deploy Remote DX monitoring onto machines running the HP ThinPro operating system that connect into a VMware environment. You can deploy Remote DX monitoring onto: Online machines that can access the internet ...

Deploy Remote DX - HP ThinPro (Citrix)

You can follow these procedures to deploy Remote DX monitoring onto machines running the HP ThinPro operating system that connect into a Citrix environment. You can deploy Remote DX monitoring onto: Online machines that can access the inter...

Deploy Remote DX - IGEL (VMware)

The following sections describe how to deploy Remote DX on your IGEL based on these different scenarios: IGEL machine that is online and can access the internet. IGEL machine that is offline and cannot access the internet. For deta...

Deploy Remote DX - IGEL (Citrix)

The following article guides you through the deployment of RemoteDX on IGEL devices. Depending on whether the IGEL machine has Internet access or not, there are two installation options. IGEL machine that is online , with internet access. I...

Best Practices for Citrix Configuration with Remote DX

This article includes best practice options for deploying Remote DX for Citrix environments, including: Install Citrix Workspace app already bundled with Remote DX agent Add Remote DX process path to the virtual channel allow list using a w...

Remote DX Known Issues

Here you can find details on issues that you may encounter while working with Remote DX. We provide solutions and workarounds whenever possible. Note To see all known issues and bugfixes for Remote DX, refer to our Relea...

Uninstall Remote DX from Client Device

Uninstall Remote DX from macOS To uninstall Remote DX from a macOS machine, delete the following entries from the /Users/[user]/Library/Application Support/Citrix/Modules file, as indicated below: cuepux.plugin cuepux.plugin=On [cuepux.p...