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Remote DX
9 Articles  in this category
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Remote DX

9 Articles in this category
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Remote DX - Client Device Metrics

With ControlUp, you can now monitor remote client devices when they are logged into your virtual network. ControlUp's 'last mile' digital experience monitoring gives you visibility and control over your employee's client devices, regardless of wheth...

Deploy Remote DX - Client Metrics Monitoring

ControlUp extends our monitoring capabilities by enabling you to now monitor remote client devices when they are logged into your virtual network. For details about the feature, see Remote DX - Client Metrics . To enable Remote DX, you deploy th...

Deploy Remote DX - HP ThinPro (VMware)

Follow these procedures to deploy Remote DX monitoring onto machines running the HP ThinPro operating system that connect into a VMware environment. You can deploy Remote DX monitoring onto: Online machines that can access the internet ...

Deploy Remote DX - HP ThinPro (Citrix)

You can follow these procedures to deploy Remote DX monitoring onto machines running the HP ThinPro operating system that connect into a Citrix environment. You can deploy Remote DX monitoring onto: Online machines that can access the inter...

Deploy Remote DX - IGEL (VMware)

The following sections describe how to deploy Remote DX on your IGEL based on these different scenarios: IGEL machine that is online and can access the internet. IGEL machine that is offline and cannot access the internet. For deta...

Deploy Remote DX - IGEL (Citrix)

The following article guides you through the deployment of RemoteDX on IGEL devices. Depending on whether the IGEL machine has Internet access or not, there are two installation options. IGEL machine that is online , with internet access. I...

Install Citrix Workspace App with Bundled Remote DX

Introduction This article outlines the procedure for installing and configuring a self-extracting Citrix Workspace App with an integrated bundle for Remote DX. ## Prerequisites 7-Zip . Download the installer according for your platform: ...

Remote DX Known Issues

Here you can find details on issues that you may encounter while working with Remote DX. Issue #1 - Citrix session crashes upon connection or when session is established When Remote DX for Citrix is installed on a Windows end-user device, the Ci...

Uninstall Remote DX from Client Device

Uninstall Remote DX on macOS To uninstall Remote DX on a macOS machine, delete the following entries from the /Users/[user]/Library/Application Support/Citrix/Modules file, as indicated below: cuepux.plugin cuepux.plugin=On [cuepux.plugi...